My husband and I, along with our 4 year old son, visited Sal's Italian Restaurant in Springville for the first time on a recent Friday night at about 6:30 p.m. The restaurant was not crowded and looked to be okay when we went in. After 15 minutes, a waitress finally came up to us to take our drink order. The booth we were sitting at had not been cleaned off from the previous guest and was still dirty. Only after she brought our drinks did she think to wipe the table – and then she asked us IF we wanted it cleaned... ummmm YES! We then ordered (this is after about 25 minutes being there). We ordered the chicken alfredo dish and my son a personal pizza. 30 minutes after that, our salads came. The salads were okay and tasted good. The bread that came out with that was good as well. Then our food came. It was DISGUSTING. The noodles in the chicken alfredo were gummy and tasteless and I'm not exaggerating. There was no salt, no pepper, no taste. The chicken was gross. My sons personal pizza was burnt around the edges, so much so that he would hardly touch it. By this time we had been there for well over an hour. I had to flag down a waitress to ask her to bring our check (mind you there had been no one to come by to ask to refill our drinks, ask if we were okay, etc.). After our check came and we had the payment on the table, she never returned to get it. I had to personally take it up to the register and it was $40.45 for that awful meal. We did take three to go boxes full of the food – FOR THE DOGS! That was the most expensive dog food I've ever bought. We should have went across the street to Del Sol's Mexican Restaurant. The food AND SERVICE there are fantastic. Should have stuck to what we knew was good! At least now we know not to go back there EVER.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.