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“Only 3 years old.” 5 of 5 stars
Review of Hampton Inn & Suites Scottsboro

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Hampton Inn & Suites Scottsboro
2.5 of 5 Hotel   |   24747 John T. Reid Parkway, Scottsboro, AL 35768   |  
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Ranked #1 of 9 Hotels in Scottsboro
Greenwood, Sc
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Only 3 years old.”
5 of 5 stars Reviewed September 20, 2012

You can see it near Walmart, but don't go toward that parking lot. Take a quick right on the frontage road; the hotel is beside Home Depot. Bigger signs would help. A bit hard to get to, but it is worth it.

Would drive a few extra miles to stay here.

Room Tip: It is in a quiet place, so sweet dreams.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    136
    46
    4
    5
    2
See reviews for
60
47
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
rocket city
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 20, 2012

Two night stay in a suite. Service was exemplary, breakfast was full of variety and filling, coffee was delicious, and the stay was quiet. Staff was delightful, friendly, and helpful. My parents decided to stay on the second night and they enjoyed the visit as well.

The suite was fabulous. Clean, comfortable, and very roomy. A minor complaint was that the curtains were hard to close so that no light came in. I'm quite light-sensitive so this might not be an issue for others. Bathroom access and lighting in the room is good. The bed was a little hard for my taste, but I slept wonderfully, so I can't complain too much. The pillows are plentiful and perfect.

My only real complaint is that the hotel is rather difficult to get to if you don't know where you are going and especially so at night. The field in front of and around the hotel are overgrown and quite ragged. I expected bandits to pop out. ^_~

A plus: Walmart is a literal five minute walk away for necessities or snacks.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, September 25, 2012
Dear HetF,

Thank you for allowing us to take care of you during your recent visit to North Alabama and for taking the time to share your experience at the Hampton Inn & Suites - Scottsboro with other travelers. As you pointed out in your review, our Award-Winning customer service and exceptional housekeeping team are 2 assets that clearly set us apart from the competition. Our entire hotel team takes a lot of pride in the Hampton brand, our hotel, and the overall satisfaction of every valued guest we have the pleasure of pampering. Understandably, these very same standards are the driving forces behind our commitment to ensuring 100% guest satisfaction and backing Hampton's 100% Guarantee.

As much as I appreciate your praises, I also appreciate you pointing out a few opportunities for improvement. Our housekeeping staff and maintenance engineer have joined forces to ensure that all black out blinds function properly - close completely in order to block all outside light and are easily adjusted. And in regards to our location - there is no denying that our hotel is accurately described as "EASY to find but IMPOSSIBLE to get" by atleast 95% of all 1st time guests. Unfortunately, our hands are tied and signage options limited by our bigger and more powerful neighbors - Walmart & Home Depot. Thankfully, those same 95% will agree that their stay made it worth the initial challenge to get to us.

Again, I thank you for taking the time to submit this review, and we look forward to taking care of you the next time you return to Scottsboro!

SIncerely,
Nova Sisk, General Manager
Hampton Inn & Suites - Scottsboro
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Eastaboga
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 10, 2012

We arrived late in the evening, after 9:00 pm, and the desk clerk gave us a great rate on a King Suite. The room was super clean, and we loved the way the Suite was laid out. The room was private and we heard no noise from outside or from other guests. We have stayed here more than once and Hampton Inn Scottsboro is definitely where we will stay again and again. I was very impressed. The hotel is located behind a Wal-Mart and next to a Home Depot. The hotel is a bit tricky to get to---the road to the hotel looks like the drive into the Home Depot. Other than being a bit tricky to get to, the hotel is awesome!

Room Tip: If you want privacy and a great Suite, ask for room 224.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, September 20, 2012
Dear Kristy M,

Thank you for taking the time to share your experience at the Hampton Inn & Suites - Scottsboro with other travelers. Nothing puts a bigger smile on my face than to know that our hard work and commitment to customer service has earned us another loyal guest! As you noticed during your most recent stay, our housekeeping team is second to none and works hard to keep our hotel looking as pristine as the day that we opened. All of our team members at the Hampton Inn & Suites - Scottsboro are commited to ensuring that every guest leaves 100% satisfied.... so glad to know that we delivered! We look forward to taking care of you during your next trip to Scottsboro!

Sincerely,

Nova Sisk, General Manager
Hampton Inn & Suites - Scottsboro
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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2012

We had only planned on staying one night in Scottsboro but this hotel was so nice we decided to stay an extra night to get some rest during a long road trip. Hotel was clean and quiet, staff was friendly and helpful, breakfast was excellent with options for almost everyone, and the evening cookies were tasty. However, what I appreciated most was the front desk staff and their concern for guest safety.Our room keys were deactivated and when my husband went to have our keys turned back on instead of just reprograming the keys (as so many other hotels would have done) they verified his identity.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, July 19, 2012
Dear Laura F,

Thank you for giving us the opportunity to take care of you and your husband during your recent road trip through north Alabama. The entire staff of the Hampton Inn & Suites - Scottsboro shares a strong commitment to ensuring that every guest leaves our hotel feeling nothing less than 100% satisfied. Thankfully this was your experience, which resulted in your decision to extend your stay an additional day. I was pleased that you noticed the measures taken by our staff to ensure your safety and security when reprogramming your room keys, and I appreciate you taking the time share this with others travelers. Thank you for your positive accolades and for taking the time to review your experience at our hotel. The next time your travels bring you near Scottsboro, Alabama, I hope you will trust us to take care of you and family once again!

Sincerely,
Nova Sisk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2012

Brought eight family members from across the Nation to our daughter's wedding in Scottsboro. The price for the night, the service, the staff, the facility and the overall experience were outstanding! Breakfast was very good, with a variety of food choices. Tina and her daughter are on the staff there, and did a great job for both housekeeping and breakfast. The beds are a bit harder than we prefer, but, hey, not everywhere is home, so adjust! We stayed four days, and are happy to recommend this to you if you're staying in the Scottsboro area.

Room Tip: You might like a room on the back part of the hotel, and recommend the fourth floor for quietness.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, June 11, 2012
Dear LovinLouisville,

Thank you for letting us take care of you and your family during your daughter's recent wedding weekend in Scottsboro, Alabama. Thank you for taking the time to post a review of our hotel and for sharing your experience with other travelers. It was a pleasure hearing that Tina and her daughter, Krissy, made your celebration weekend even more special, and that your overall experience at our hotel was "outstanding"! We pride ourselves on striving for 100% Guest Satisfaction and are always pleased to hear of our success! We look forward to serving you and your family again in the future!

Sincerely,
Nova Sisk, General Manager
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Chattanooga, Tennessee, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2012

Great service, great rooms, everything is new and extremely clean. Will stay here for all future stays in Scottsboro.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, June 11, 2012
Dear Jason_Tabitha_R,

Let me begin by thanking you for choosing to stay at our hotel during your recent trip to Scottsboro, Alabama. The entire team at the Hampton Inn & Suites - Scottsboro hotel is dedicated to making sure that 100% of our guests are 100% satisfied 100% of the time. I am always pleased to hear when our staff has successfully delivered on this promise. Thanks again for allowing us the opportunity to serve you, and we look forward to earning more of your business in the future!

Respectfully,
Nova Sisk, G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 14, 2012

One word to describe this place: EXCELLENT! Staff was very friendly and helpful. The room was the cleanest I think I have ever seen at a hotel. We didn't feel cramped like in some other places...plenty of space to spread out. Our room had a nice comfy chaise lounge, desk / work area, and a bench at the end of the bed. Spacious bathroom with large shower...loved the sliding doors (no messing with that pesky shower curtain). Room also had a fridge, microwave, and free wi-fi. The bed was VERY comfortable. Breakfast was very filling with lots to choose from. You can see the building from the highway, but it is a little tricky to locate the drive. (Just stay to the left of Home Depot.) Overall...one of the best experiences ever at any hotel.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nms75, General Manager at Hampton Inn & Suites Scottsboro, responded to this review, April 17, 2012
Dear Mike W,

Thank you for posting such positive accolades in regards to your most recent stay at the Hampton Inn & Suites - Scottsboro. Nothing puts a bigger smile on my face than knowing that our team has successfully delivered on our commitment to "Satisfy every guest, every time... Guaranteed!". Thank you for taking the time to share your positive experience with other travelers. We look forward to taking care of you again some time soon!

Sincerely,

Nova Sisk, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Scottsboro

Address: 24747 John T. Reid Parkway, Scottsboro, AL 35768
Phone Number:
Location: United States > Alabama > Scottsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Scottsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Scottsboro 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Hampton Inn & Suites Scottsboro hotel is located in the mountain/lakes region of northern Alabama surrounded by majestic mountains and rich valleys, located minutes from Lake Guntersville. Whether in town for business or pleasure, Hampton Inn & Suites Hotel in Scottsboro Alabama has been designed with your comfort in mind. From state-of-the-art boat parking to the complimentary HOT breakfast served every morning, your comfort is their main goal. Each of the hotel’s spacious rooms and suites features the Hampton Clean and Fresh Bedding™, complimentary high speed internet access, mini refrigerator, microwave, work desk, and 37 inch flat panel HDTV with HD content including HBO. ... more   less 
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