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“Hip and Convenient location. but hard to find a staff at the reception .” 3 of 5 stars
Review of Cachet Boutique Shanghai

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Cachet Boutique Shanghai
4.0 of 5 Hotel   |   No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel) (Nanjing West Road)   |  
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Ranked #52 of 3,934 Hotels in Shanghai
Hong Kong
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Hip and Convenient location. but hard to find a staff at the reception .”
3 of 5 stars Reviewed 3 days ago NEW

Like the design. Like the room as well. The lightenings not function , need to fix all the time.
The room temperature we cannot adjust . Very hot .
And we can hardly see any staff at the front desk....

The location is superb. The tea time there is good and it is free.

Room Tip: twin beds room is too small. Choose single King size bedroom.
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    14
    7
    1
    1
    0
See reviews for
1
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Always a warm welcome at this hotel with personal touches such as greeting cards and fruit on arrival. My hotel of choice in Shanghai and I have stayed in many others. Really good coffee, afternoon cakes and pre dinner snacks and drinks all complimentary.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this property before when it was the JIA. I always loved the location and rooms but the service was not good. This trip it was a totally different experience what great service... a total turn around. One minor issue is that the door lock to our balcony needs to be replaced.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

An almost hidden away little haven of art and culture in the busy center of Shanghai. Fantastic location just off Nanjing West Road shopping area. Class exudes through the hotel. A very enjoyable and relaxing alternative to the usual staid, boring international chains. Definitely recommend.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can't imagine staying anywhere else in Shanghai!
The warmth, friendliness and helpfulness of all the staff (every single one of them) makes my stays in Shanghai seamless and worry free! They routinely go above and beyond to anticipate my every need and ensure my comfort and happiness. The modern rooms, luxurious bathrooms, business centre and luxurious 3rd floor lobby lounge along with their commitment to folding in art to every aspect of your experience at the hotel, make the experience both comfortable and exciting. I look forward to the continued evolution of the hotel and I very highly recommend anyone from a new visitor to Shanghai to a jaded China weary traveler to experience Cachet Boutique Hotel!!! /Lx

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well, I am not claiming that this is the best hotel you can find in Shanghai, but for sure it has a lot of "character"
PRO:
- location is super ! You are just in the middle of the city that for me is the actual center of the world.
- the staff is professional and friendly, especially the general manager
- breakfast is not reach for sure, but the location is very unusual and fancy. Just in the middle of the lobby, no "formal" tables, you can seat on a couch or on a chair. Good choice......
- Rooms are well decorated and relatively spacious. You can even cook and eat in the room

CONTRA:
- in my showers I found molds on the wall and the water was not draining well
- wifi is a pain in a neck (especially for google users), but this is China !
So overall do not expect the luxury here, but after a week of "standard" hotels, ending up in the Chachet Boutique you feel a little like home

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Cachet Boutique is not only perfect located in the city, but also a perfect spot for any kind of stay. The rooms are really big, you have everything on there you'll need: sofa, desk, king size bed, and a huge bathroom with even a separate bathtub in there! In the early evening you can enjoy free drinks and some cheese in the lobby - this is just lovely!
I'll definitely come back there to see the restaurant they're just about to construct on their second floor.

Stayed November 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cachet Boutique Shanghai

Address: No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
Phone Number:
Location: China > Shanghai Region > Shanghai > Nanjing West Road
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#50 Luxury Hotel in Shanghai
#71 Business Hotel in Shanghai
#279 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cachet Boutique Shanghai 4*
Number of rooms: 48
Official Description (provided by the hotel):
Cachet Boutique Shanghai, formerly known as JIA Shanghai, features 48 luxurious rooms and suites, including 2 ultra lavish penthouse suites located on the top floor. The guestrooms are a captivating mix of glamorous and modern design elements, reflective of where the worlds of art and luxury collide. Each of Cachet Boutique’s rooms and suites come with a variety of thoughtful in-room amenities that provide high comfort and a memorable, indulgent stay. Fully equipped kitchenette including cookware and dinnerware, Italian Bisazza-tiled bathroom, comfortable bed with goose-down duvets and high-thread count linen, luxury bath toiletries and amenities and well-stocked mini bar all seek to pamper and please you.The latest in technology and entertainment are also made available at your fingertips. Free Wi-Fi is offered throughout our hotel. Every room comes with large flat screen TV with cable and satellite, DVD and VCD home theatre unit, and high tech music system with surround sound. Complimentary gourmet buffet breakfast is also included in the room rate. Wake up to a delightful buffet spread inclusive of mueslis, homemade granola, antipasto platter of gouda cheese, mortadella, salami, roasted tomatoes, beef sausages; bacon and eggs cooked to order, pastries and bread and fresh cut fruit. Beverages include freshly squeezed fruit juices, coffee and espresso. ... more   less 
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Also Known As:
Jia Hotel Shanghai
Shanghai Jia Hotel

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