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“Shanghai Special” 5 of 5 stars
Review of Renaissance Shanghai Zhongshan Park Hotel

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Renaissance Shanghai Zhongshan Park Hotel
4.5 of 5 Hotel   |   No.1018 Changning Road, Changning District, Shanghai 200042, China (Zhongshan Park)   |  
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Ranked #52 of 3,924 Hotels in Shanghai
JAX
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Shanghai Special”
5 of 5 stars Reviewed April 21, 2012

The Renaissance Zhongshan Park is an outstanding hotel for anyone traveling to Shanghai. Location, design, and offerings are all quite impressive. The staff is fluent in English and is most helpful. Rooms are modern, spacious, and ultra clean. The morning breakfast buffet is loaded with western and Asian specialties. You will find a retail shopping mall adjacent with an assortment of restaurants. Additionally, the beautiful Zhongshan Park is a short walk away. The ultra clean subway line makes travel to People's Square and the Bund quite easy and inexpensive.

This hotel has my strongest recommendation for visitors to the interesting city of Shanghai. Enjoy a special hotel at a special location.

Room Tip: At this hotel, every room is a great room!
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston, MA
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed April 14, 2012

Although this is a 5 star hotel, the rooms certainly don't feel 5 star at all. My 2-bed regular room is really cramped. Hardly any walking space left in the room around the beds. The bathroom is also tiny. Only a shower is provided since the space in the bathroom is so small, and the door into the shower awkwardly opens in a way that makes it hard to get in and out. The view to Zhongshan Park is ok but nothing to WoW about. I find having to go up to the 25th floor lobby, then switch elevators up to the rooms a bit annoying, but the hotel is located in the top part of a commercial building.

The best part about the hotel is the convenient access to the subway, shopping mall, supermarket in the B1/B2 level of the mall, and the eateries inside and outside the mall. The staff is always polite and the lady picking up laundry daily has the best smile.

Stayed March 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Park, Texas
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 27, 2012

Hotel was nicely appointed and very high in the air. Beautiful views looking over this vast city and buildings and next to Zhongshan Park. Subway is easily accessible in the bottom of the building and there is also a mall on the lower floors. Also, the subway in Shanghai is easily accessible and easy to understand for someone who doesn't ride subways often and more importantly doesn't speak the language. Nice Job Shanghai. Everything you could ever want is in this building. I do recommend the upgrade to the lounge level as the food is pretty good and the service is excellent. Not many selections but they did it nicely for when you don't want to or are able to go out. Diana and the team up there was wonderfully helpful with all of our questions and needs.

Room Tip: view towards the park is the best side. The view in general is pretty amazing regardless.
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macau, China
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 23, 2012

The hotel hits two of my “essential three” during travel:
1. clean shower (but not the best for the weak water pressure)
2. comfy bed

The air-conditioning was quite a problem to us for it’s not adjustable (thou there is a not-really-working control panel). It was particularly hot like oven in one of the rooms we stayed and my mom could not sleep well for the over heating on the second night. We should have asked a changing room after the first night.

Location is unbeatable with three metro lines running around and I believe most of the rooms enjoy panoramic view for the hotel locates above 25 floor. May consider stay again for the convenient location given.

Room Tip: Avoid room 3611 for it’s too small to accommodate a twin beds and it’s hot like oven as I’ve mention...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 11, 2012

this place is a famous landmark in Shanghai, with its unique curving building and blue outline that can be seen from a fair distance at night. The Renaissance name, is well respected in the hotel franchise however I found that my stay here did not match up to expectations.

First of all, as mentioned by previous reviewers, the reception staff ARE rude! I was perplexed to find that they consider the lowest price on the tariff (1150 RMB per night) to be a 'standard' room. That kind of language is usually reserved for a 2 or 3 star and not what you expect to be hearing in a place of this quality.

Next thing i found was that the swimming pool is closed for renovation! No mention of that on the official website!

In my opinion, If you are paying out of your own pocket for a decent hotel, 1150 RMB per night should get you a fairly decent and well sized one. However the 'deluxe room' as it is called for that price was far from deluxe. Very small, room, cramped, not fit for 2 people staying for more than one or two days.

I imagine that if you are willing to pay the 2000 RMB plus prices that are quoted for rooms higher up the tariff then you may get something closer to what you actually expected. My recommendation is to try either the Pentahotel or New World which is only about 150m up the same road.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St.Louis
Top Contributor
130 reviews 130 reviews
25 hotel reviews
Reviews in 52 cities Reviews in 52 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 5, 2012

From the check-in on the 58th floor to the executive lounge to a wonderfully laid out room, I would highly recommend this hotel for business or for pleasure.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
147 reviews 147 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed February 17, 2012

I picked this only out of convenience because one of the colleagues in this trip already booked this hotel. This is my first stay at any Renaissance hotel. I did not know that Renaissance is part of Marroitt group, so I was not looking forward to the stay thinking that it was a cheap hotel chain especially since the corporate rate given was attractive despite the location.
I was pleasantly surprised to know that the hotel is on the upper floor of a tall building (like those other attractive 5-star hotel in Shanghai). The hotel was quite packed. The check-in staff apologised for upgrading me to premier room which I wonder why he had to apologise, I was too happy to accept any upgrade.
Apart from a bigger room, the main difference I believe was the washroom. It was a big washroom with bath and shower area having a good view of the city. Being at >40 floors among shorter buildings, I did not bother to lower the curtains :-) I have uploaded photos for these.
The hotel is connected to a mall. I realized that I forgot to bring head set for my IP phone so it was easy getting one at reasonable price within the same building. I did not have to step not into the cold. Also, there are floors of restaurants in the mall, much appreciated in this cold weather!
My only complain is security. There is no visible security personel at the connection between the hotel and the mall. But Shanghai is a relatively safe place. So not a major issue.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Shanghai Zhongshan Park Hotel

Address: No.1018 Changning Road, Changning District, Shanghai 200042, China
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 3,924 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Zhongshan Park Hotel 4.5*
Number of rooms: 684
Official Description (provided by the hotel):
The tallest Renaissance hotel in the world, a striking 60 storey building with a spectacular Sky Lobby on the 25th floor, 672 guest rooms offering panoramic views, innovatiive restaurants and over 1,800 square meters of meeting space including a 1,250 square meters ballroom - one of the larsgest unobstructed ballrooms in Puxi. Located directly above Zhongshan Park Metro station and only 18 minutes from Hongqiao Airport, this landmark hotel is visible from virtually every part of the city. Renaissance Shanghai Zhongshan Park Hotel is an iconic new destination. ... more   less 
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