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“Comfortable Stay” 5 of 5 stars
Review of Haiyatt Hotel

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Haiyatt Hotel
4.0 of 5 Hotel   |   No.99 Qinjiang Road, Xuhui District, Shanghai 200233, China (Gubei / Hongqiao / Minhang)   |  
Hotel amenities
Ranked #270 of 3,985 Hotels in Shanghai
Noida, India
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed December 7, 2012

I stayed at this hotel during one of my business trips to Shanghai, China as the hotel is very close to my office, just two minutes walk. This hotel is very well managed and most of the hotel staff speak English. Being Vegetarian, I was pleasantly surprised that the hotel serves pure veg dishes specially for vegetarians. Just ask the staff for the veg dishes. Overall, a very nice and comfortable experience. Would recommend to others.

Room Tip: If you prefer a non smoking room, ask for it during reservation itself as very few of them are avail...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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77 reviews from our community

Traveler rating
    16
    47
    11
    3
    0
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Families
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 12, 2012

This is an excellent hotel to stay in if you visit Shanghai.The room are clean, furthermore many European and western travellers will be unaware that you can still smoke in the hotel bedrooms in China. This hotel has non smoking rooms which is great.

The restaurant was western and Chinese, the food was very pleasant and plentiful and all the staff spoke English and were very helpful. I would recommend this hotel to business and pleasure travellers without hesitation.

Room Tip: You need to ask for non smoking rooms if you don't smoke
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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travelingmag
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 18, 2012

I have been coming to this hotel for years and recommend the hotel for its great value.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 20, 2011

I have stayed twice at this hotel now, once in July and again in October. Both trips were business related and was located very close to the customer site I was visiting.

It's well worth booking the hotel's airport pick up service (350RMB) when making your reservation, that way you have no worries regarding potentially unlicensed taxis. The journey to the hotel takes 45mins - 1hr, depending upon traffic.

All the hotel staff I encountered were friendly and helpful whether they spoke English or not. On each visit I stayed in one of the more expensive rooms (approx. 645RMB\night), however this is still reasonable compared to prices here in the UK. For this price the room is a good size, with a well appointed bathroom, 32" flat screen tv, in room mini bar\fridge, complimentary mineral water (not imported) & free internet connection.

The restaurant offers both chinese & western menus, however the latter is a bit limited in variety but is is perfectly ok if only staying for a week or so.

Though English is spoken by e.g. restaurant and reception staff, you can sometimes find their limits in some circumstances - bur I don't speak any Chinese so am grateful even for that. See it as more of a challenge to you to communicate your needs with more concise English.

Just opposite the hotel entrance accross the road in a shop called Lawsons where you can buy bottled beers and soft drinks e.g. 0.6L Budweiser = 7RMB

Should you wish to visit the sights of Shanghai e.g. The Bund, a taxi from the hotel to there should take 30 - 40 mins and cost approx. 50RMB, Taxis are sometimes parked outside the hotel - just go to one with their green light on. It will help if you first tell a member of the reception staff your intent, as they will give you a card with your destination indicated in Chinese on one side and the hotels address on the other also in Chinese. This is very useful as generally taxi drivers don't speak english.

Would be more than happy to stay at this hotel again.

Room Tip: Ask for a quiet room on a higher floor
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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USA
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 12, 2011

I've stayed many times at the Haiyatt in Chang An and many more in Haiyatt Houjie. Those Haiyatt hotels are good, lively, decent quality, good value with good restaurants From that experience, I decided to try the Haiyatt Shanghai. Mistake.

Perhaps going in with a set expectation from other locations of the Haiyatt skews perception a bit. First off - location. The Haiyatt Shanghai is near absolutely nothing. You will be able to access nothing without a taxi. I knew this going in but with experience of the other, vibrant Haiyatt's, I didn't mind - until I got there.

First, my non-smoking room has cigarette holes on furniture and burns on furniture. This isn't altogether the fault of the hotel - smokers have no self discipline.

Leaving the room behind and heading to the restaurant, I was greeted with a completely empty main hotel restaurant that was ala carte menu - versus the buffet offered at the other Haiyatt's. Breakfast was buffet, but a very pale comparison to the other Haiyatt's. Food all around is significantly better at the other Haiyatt's - in fact, I ate only once at the restaurant and decided to venture in a cab elsewhere. If I was in Chang An or Houjie, I would never have left the hotel.

I arrived on a weekend and the hotel is almost empty. The lounge - a very vibrant and fun place in Chang An and Houjie - is empty and dull. In the room, there is a mini-bar fridge, but it is empty - they advised that if I needed anything, I could phone up room service. The bottle of wine on offer in rooms in the other Haiyatt's is no where to be seen here.

The spa swimming pool looks OK. The hot tubs do not work and there is mold at the jets under the water. The mechanism to turn on the hot tub essentially comes off it's hinge revealing a 4" opening into the electrical and circuitry of the hot tub - a bit over 6" from the water. For towels, you are treated to a hand towel - literally and specifically the same hand towels offered in your bathroom. The massage area is a legitimate massage.

I ventured out on a risk and it didn't go well. However, the disappointing part is that my experiences with other Haiyatt's have been so good and this was almost the opposite. If the owner of the Haiyatt is reading, you really should change the name of the Shanghai hotel so people don't expect the same quality as the Chang An or Houjie Haiyatt's. Needless to say, I won't be staying here again.

Room Tip: There are much, much better options.
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Stayed June 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 10, 2011

I stayed here as it is close to our office in the Xuhui district in Shanghai. The hotel is a very good Chinese hotel. The location is on quiet street, one block from Yishan Rd, about 1 km from the green subway line - not close to anything - but possible to get downtown.
The hotel lobby is functional, but not elaborate. The rooms and bathrooms are large & well appointed with large king bed, sitting chair, desk with chair, robes, tea maker, water, etc... - with free internet access. The staff are very friendly, and speak English - although not fluently. The breakfast buffet was very good (traditional Chinese) - did see some English/Western offerings, but by far a more extensive & good Chinese offering.
The cost was very reasonable (4 nights for 380 RMB/night including breakfast).

Overall - would recommend if you need to be in the area - good value - and friendly

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 11, 2010

I've stayed at the Haiyatt at least 6 times within the last year or so and will continue to stay at this hotel because it is conveniently located near the clients that I visit and because it offers everything that I need at a great value when compared to some of the other western hotels (Westin, Hilton, etc.). I would highly recommend this hotel for business, but it's not a great place for vacationers that expect it to be a destination in itself.
The Haiyatt isn't a western hotel and the staff often struggles to communicate with you in English, but they do try hard, and they do speak enough English for you to get the things you need. Highlights are as follows: comfortable room, bright open lobby, great health club with good equipment and breakfast buffet that offers something to please anyone.
Don't expect the following: anything upscale, staff that is fluent in English, business center, etc.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haiyatt Hotel

Address: No.99 Qinjiang Road, Xuhui District, Shanghai 200233, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Caohejing Development Zone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #270 of 3,985 Hotels in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Haiyatt Hotel 4*
Number of rooms: 300
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