I have stayed twice at this hotel now, once in July and again in October. Both trips were business related and was located very close to the customer site I was visiting.
It's well worth booking the hotel's airport pick up service (350RMB) when making your reservation, that way you have no worries regarding potentially unlicensed taxis. The journey to the hotel takes 45mins - 1hr, depending upon traffic.
All the hotel staff I encountered were friendly and helpful whether they spoke English or not. On each visit I stayed in one of the more expensive rooms (approx. 645RMB\night), however this is still reasonable compared to prices here in the UK. For this price the room is a good size, with a well appointed bathroom, 32" flat screen tv, in room mini bar\fridge, complimentary mineral water (not imported) & free internet connection.
The restaurant offers both chinese & western menus, however the latter is a bit limited in variety but is is perfectly ok if only staying for a week or so.
Though English is spoken by e.g. restaurant and reception staff, you can sometimes find their limits in some circumstances - bur I don't speak any Chinese so am grateful even for that. See it as more of a challenge to you to communicate your needs with more concise English.
Just opposite the hotel entrance accross the road in a shop called Lawsons where you can buy bottled beers and soft drinks e.g. 0.6L Budweiser = 7RMB
Should you wish to visit the sights of Shanghai e.g. The Bund, a taxi from the hotel to there should take 30 - 40 mins and cost approx. 50RMB, Taxis are sometimes parked outside the hotel - just go to one with their green light on. It will help if you first tell a member of the reception staff your intent, as they will give you a card with your destination indicated in Chinese on one side and the hotels address on the other also in Chinese. This is very useful as generally taxi drivers don't speak english.
Would be more than happy to stay at this hotel again.
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