I have travelled quite a bit in China, and yes I have stayed at worse places. However if you expect a certain quality due to a brand name, even the budget brandname like Best Western, then keep away. The problem I suspect is poor staff training e.g. the used teacups in your room are put away nicely - however they haven't been cleaned, and I mean not even emptied of the fluid or teabag! The bench hasn't been wiped down and has progressively got stickier. The bathroom countertop does not look clean - I put a towel over it. Restaurant staff do not have a clue. I bought my own teabags as the hotel does not have western teabags available for you to buy i.e. it is not on the menu. How about hot water for the teabags I take down to dinner and breakfast - the cold "hot" water was replaced at least but it is impossible to get a teapot or a pot of hot water. How about seating people at your small table without asking you. Those black fluff that I brushed off the bed yesterday are still on the floor. Did they change the sheets - I don't know but the pillow cases have been slept on before if the crinkles are anything to go by - hopefully just by me. I know its just a best western so I wasn't expecting a lot. Note that it does not have a swimming pool although it does have a small gym. If you like to unpack at all - the rooms have no (as in zero) drawers.
- Also Known As:
- Best Western Shanghai
- Shanghai Best Western
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