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“Happiest day was checking out” 1 of 5 stars
Review of Green Court Serviced Apartment

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Green Court Serviced Apartment
4.0 of 5 Apartment Hotel   |   No.55 Beijing West Road, Huangpu District, Shanghai 200003, China (Formerly Citadines Jinqiao Shanghai) (People's Square)   |  
Hotel amenities
Ranked #115 of 3,734 hotels in Shanghai
Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Happiest day was checking out”
1 of 5 stars Reviewed December 28, 2012

Stayed here for a month and has to be one of the worst serviced apartment blocks I have ever had the displeasure of staying in. I could rant on for pages about how awful it was but here are the basic bullet points:
Surely rude staff who were not only incompetent but also completely uninterested in working there.
The furniture in the rooms was so uncomfortable you couldn't spend more than 10 minutes on the sofa without stabbing pains in your back
The threadbare towels on more than one occassion had holes in them the size of your fist - when i eventually complained about this the manager responded with 'ok i'll make sure that room service doesn't give you those towels again'!!!!!!!!!! Why do you have these towels in the first place - throw them away!
The laundry was terrible and ruined one of my suits
The gym has terrible equipment in it. There is one working cycle machine and one running machine (hardly a 'gym'). Twice whilst running on the machine the belt suddenly stopped and threw me to the ground.
Dirty cutlery was put back in with the clean cutlery. They couldn't even be bothered to properly clean the knives and forks before hurling them back into the draw and thus contaminating everything else.
Internet is worse than dial up and basically unusable in the rooms
Breakfast is really poor with little choice and very low quality ingredients.

I told the manager about all these problems and was met with a very snotty completely unapologetic email that I didn't even respond too. There are thousands of nicer places to stay in Shanghai make sure you don't make the mistake of staying here.

Pros:
Location is ok although the staff wont be able to tell you how to get anywhere as they don't seem to care

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 15, 2012

I had a 3 week stay at this hotel, and I've stayed at 2 other Ascott properties before in Hong Kong & Guangzhou, China, and I must say this is the best hotel I've stayed of all three properties. The staff was friendly, the room was clean and comfortable. The plates, utensils, pots are clean if you plan to cook. I stayed at a 1 bedroom suite with a double bed. The sofa can be converted into a bed if you have more guests.

If you are planning for a long stay, the laundry is just by the lobby and the cost is only 30Y per load if you do your own laundry. They even help to send the laundry back to your room.

Breakfast selection was small, but they have different selections almost every day. It's great if you're staying for a long period, or otherwise, you'd probably get sick of it.

The hotel is a 5 - 10 min walk to the People's Square metro station, which can take you to both Pudong or Hongqiao Airport. The bus is also quite convenient once you get a hang of it.

There's a quiet shopping mall next door which has a pretty good selection of restaurants. Otherwise, you can head out of East Nanjing Road which is just right by People's Square metro station.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Staden Kobenhavn, Denmark
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 22, 2012

I have stayed at different hotels in Shanghai during the last three years, but this is the worst place I have stayed. The service is poor, the facilities are not there....
The breakfast is to small a selection.
But in all fairness I must admit that compared with the price it is okay and of course you have a bed where you can sleep and it is clean rooms.

Room Tip: If the budget is not a problem, try another hotel
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lena l, Manager at Green Court Serviced Apartment, responded to this review, November 30, 2012
Dear AndersKN,
Thank you for taking the time and effort to review us here. While I’m glad that you found us clean and value for money , I’m sorry to hear that our Citadines ‘apart-hotel’ was the worst place. FYI - we’re planning a partial renovation commenced this Nov and we hope to be able to welcome you again and impress you with our makeover. Alternatively, if you prefer something more luxurious, may I propose our sister property, Ascott Huai Hai Road, located close to Xintiandi?
wish you a good day ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2012

Located at Beijing Road East, just one block away from Nanjing Road and People's Square, most facilities required by travellers are easily accessible from Citadines Jinqiao. Another gem is that it is only 5 minutes walk from Hwang He Food Street, where one can get Xiao Yang Sheng Jian, Soup Dumpling, Hong Kong Restaurants and traditional Shanghainese Restaurants.
The hotel amenities are a little aged though. But the price is highly competitive.

Room Tip: Just request for rooms away from the ends of the corridor.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 16, 2012

A nice place to stay on business (or leisure if on a budget). Clean rooms, nice service, great location. New Hyatt built across the road so location must be good! Great transport links as directly near a train station. Highly recommended.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 2, 2012

This was my third stay at the Citadines Jinqiao Shanghai. While it doesn't provide 5-star luxury, the hotel offers solid value for money and a superb location, just 5 minutes' walk from People's Square, where several subway lines converge. It's also close to shopping on Nanjing Road East.

Two downsides — I wouldn't bother with the breakfast buffet, which was not very good (but there is a 24-hour convenience store and a Starbucks next door that opens at 7:00). And the pimps and hookers nearby are not shy.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
122 reviews 122 reviews
41 hotel reviews
Reviews in 53 cities Reviews in 53 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed September 24, 2012 via mobile

We had a one bedroom executive apartment and were very happy. Good firm king size bed, TV with lots of film and news channels good laundry service, location is ok, breakfast is excellent! Bean to cup coffee!! Clean and good value.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Green Court Serviced Apartment

Address: No.55 Beijing West Road, Huangpu District, Shanghai 200003, China (Formerly Citadines Jinqiao Shanghai)
Location: China > Shanghai > People's Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#49 Romantic Hotel in Shanghai
#100 Luxury Hotel in Shanghai
#141 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Green Court Serviced Apartment 4*
Reservation Options:
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Also Known As:
Citadines Jinqiao Shanghai Hotel Shanghai
Citadines Apart Hotel Jinqiao

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