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“Luxury hotel and good location” 5 of 5 stars
Review of Pullman Shanghai Skyway Hotel

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Pullman Shanghai Skyway Hotel
5.0 of 5 Apartment Hotel   |   No.15 Dapu Road, Huangpu District, Shanghai 200023, China (Dapuqiao)   |  
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Hotel amenities
Ranked #106 of 3,933 Hotels in Shanghai
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Luxury hotel and good location”
5 of 5 stars Reviewed June 11, 2013

Stayed in Pullman Shanghai for one night, and enjoyed it very much. The hotel is not far from Pudong Airport (40 minutes drive), and just opposite to Dapu metro station. Liked the buffet breakfast on the 47th floor, which provided us with more than 100 varieties. Would choose this hotel for my next visit to Shanghai

Room Tip: Not far from Pudong Airport (40 minutes drive), and just opposite to Dapu metro station.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 14, 2013
Dear Shijun Y,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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722 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
anywhere at home
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 11, 2013

beautiful suite , elegant furnishings, clean , fresh , stylish. great service - staff is friendly and willing to help, goes the extra step to make their guests happy. The bar is elegant and has similar views over the river onto the world exhibition area. I was in awe : the breakfast was grand, Japanese, Thai, Chinese selections , as well as French, German and Scandinavian choices. Muesli , anybody? Roast beef and omelets , soups to order .
convention facility is wonderful - rooms are well prepared for slide shows and have good audio set up, round table discussion and moderator guided stage presentations are possible .
PS :nearby shopping center in walking distance as is the metro station. Nanjing Road 2 stops further . Mind the traffic - drivers seem to ignore traffic lights ,( not as bad as in Beijing) , but we did see the ambulance twice picking up the unfortunate pedestrian or biker from our windows .
PS :The shopping center has an international supermarket in the basement , from live fish to Cadbury to my beloved Haribo Gummibaerchen and JEVER beer - (das Herz des Homo expatriae lacht ).

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 14, 2013
Dear curiouspalate,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 39 cities Reviews in 39 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 4, 2013

This was my 3rd stay at this hotel and each time I have had an amazing experience. I have always had a room above the 32nd floor as the views are sensational. Breakfast on the 49th floor is an amazing experience as one feel like one is viewing the city from an airplane. Staff are very helpful and the rooms are amazing with great beds, a very practical work station and a large flat screen TV. Real value for money.

Room Tip: Get a room as high up as possible as the views are sensational.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 10, 2013
Dear Hennopsrover,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lee, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2013

we were traveling with small baby 1 & 2 year old so we needed clean floors as they are playing on it a lot. My biggest disappointment was that the carpet have not been shampooed in awhile and it was quite dirty. I can tell because my kids rubbed a lot of that onto themselves.
Otherwise, the staff was friendly, good amenities (ie baby crib, dvd player, etc.) The location is good, subway is across the street and taxis are abundant (most of the time).
I would recommend this place.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 10, 2013
Dear DJ1415,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. So far, our Houeskeeping department has made the schedule to clean the carpet in the whole building.

Also, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
82 reviews 82 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 28, 2013

I stayed for three nights and booked the cheapest room through an Australian website, it cost less than $100 AUD per night. As a Le Club Accor member, when I checked in, I was upgraded to a Junior Suite and was able to access the Executive Lounge.
The room was amazing, separate lounge, bedroom, entrance hall, ensuite. Everything was VERY clean, amenities such as shower and bathroom products all very good. Breakfast in the lounge on the 32nd floor was good. A great selection of different foods, but the one thing which was lacking was the Chinese food! But that didn't really detract from the experience, having been in an European hotel.
The staff were amazing, in particular, Ken (checked me in on Saturday night). He could not have been more polite and friendly. English is not the first language of many of the staff members, but they really do make an effort, and for that, I applaud them.
Unreal location, being almost directly opposite Dapuqiao station, this was such a great place to stay.

One of the lamps in the room didn't have a bulb (room 1606) but apart from that, I couldn't really fault it. As another contributor has written, if you're using a Mac, bring an Ethernet adapter. I just went over the road to the shopping centre and found a Mac reseller who sold me one (about 250RMB, Apple-branded).

Something which needs to be looked at is the lifts. There were maybe 10 or 11 lift shafts, but when you select the button at one end, it only registers on four or five of the lifts, and at times, I think I had to wait up to five minutes before a lift would arrive (especially when on the pool level!), so each time I would want the lift, you would have to go and press each of the up or down arrows on the lifts or you could wait forever. So something needs to be fixed there.

I believe the Executive Lounge is moving up to the Presidential Suite (55 floor or similar), so the view will be amazing once that is done.

MOST amazingly comfortable bed I've slept in!!!!

Room Tip: Ask for a room which looks toward Pudong. This is NOT room 1605-1608. I think they're around roo...
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 10, 2013
Dear TVH3121,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2013

The hotel is fine, however it quite old and overpriced. It is not at the "pullman" standard that I have come to know from this brand of hotel. Beds are hard, rooms are old, there is no wifi in the rooms, breakfast is average and locations isn't great.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, June 10, 2013
Dear Gmeas,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turin, Italy
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 26, 2013

I is a good 5 start hotel but far from european standards. Internet is not so good: not so fast and wifi is available only in the lobby and in public parts..so if You have a mac air bring Your adaptor for lan cable. The food in on average (is a quality problem not a quantity problem). rooms are big and weel equipped. Bathroom is big with a bath and a shower. The view at the opposite, particularly if You are at the highest floors is wonderful..with the permission of the fog

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, May 27, 2013
Dear FabrizC,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Dapuqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Family Hotel in Shanghai
#44 Spa Hotel in Shanghai
#60 Romantic Hotel in Shanghai
#91 Luxury Hotel in Shanghai
#99 Business Hotel in Shanghai
#145 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 509
Official Description (provided by the hotel):
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna.. Plus Clefs d’or concierge service ... more   less 
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Also Known As:
Pullman Shanghai

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