The Eton Hotel is good, the rooms have a good quality and the location is convenient besidenthe subway and they have a morning shuttle bus to the big offices in Pudong.
But what is missing is just the service orientation. Ok, the door boy will try to take your suitcase to get the tip. But if You look at the front desk they just do not pay any attention to customers.
The breakfast quality has declined, they had beforehand cheese which is now missing.
The lunch buffet was close to a desaster, the quality of the meat was just terrible. The pork knuckle was not eatable. The staff behind the counterbwould avoided any contact with the customers. You need to ask hem for your attention.
These are just small things but they can really bring a good hotel down. I just hope management can change the quality of food and attitude of staff.
- Also Known As:
- Eton Hotel Shanghai
- Eton Hotel
- Official Description (provided by the hotel):
- An oasis of refined luxury and contemporary style in the heart of the bustling metropolis, five-star The Eton Hotel Shanghai is ideally located in the Lujiazui Finance and Trade Zone of Shanghai's Pudong district. Rises 40 storeys above the Huangpu River, The Eton Hotel Shanghai had its grand opening on March 1, 2007.460 rooms that offer spectacular city views of Shanghai and the Bund from different perspectives are exquisitely appointed with original artwork and impeccable design. The unique & spacious atrium between every other floor adds an extra dimension to hotel’s peaceful and comfortable environment.With superb service, attentive personnel and outstanding facilities which include four excellent international restaurants, one lounge and one bar, thirteen function rooms for meetings and events, health club with a spa and a full-length indoor swimming pool - The Eton Hotel Shanghai sets the benchmark in exclusive staying experience for the discerning travelers. ... more less
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