Clean as a whistle, nice room, club floor rate included lovely breakfast as well as happy hour which lasted until 9:00 and included alcoholic beverages.

I'll echo the sentiments of most people below...A GREAT hotel!

I booked a club-level room, as it seemed the best deal, which gave me breakfast in the morning (sufficient--not outstanding, but good food, decent selection) and evening cocktails and appetizers (which for me is enough for dinner). One of the better values I've had in Shanghai at about RMB1000 for the club level with all the add ons.

The room was clean, spacious and offered about 8 English TV stations--more than most places in China. My only gripe about the club level was the lack of free in-room internet--I do expect to pay for internet access, but not when on a club floor, as it's included at most other hotels in Asia, including the more-expensive sister-property Intercontinental Pudong Shanghai. Bathroom was very large--tub and separate glass shower.

Service was very good, both on the 'ground floor' and up in the club room. When I arrived at the hotel, I presented my passport to 'Rose', who told me I should check in at the Club Level. Rose was awesome, almost too accomodating...She took me up there personally, asked me what I wanted to drink and brought me a Qingdao beer while another girl checked me in. That was not the end of my 'Rose Experience'. She happened to be standing near the door when I returned from my office the second day--she acknowledged me by name and proceeded to escort me up to my room, all while making friendly small-talk about my day and life in general...I believe the Chinese call it 'Tan Tian', translating literally to 'talking about the sky', or, small-talk. :)

The club floor staff was so helpful it was almost over-crowding of me...I couldn't get my own diet coke or beer, let alone trying to re-fill my water glass with ice, and they were there to swoop up finished plates in about 10 seconds. I'm not really complaining, because I never complain about good service!

Great hotel, great experience...The hotel is far away from anything exciting in Shanghai, and that's fine by me. It was about a half-hour ride to my office, but worth it for this great property at such a great value! Definitely going to consider it again next time in Shanghai.

Extremely comfortable and large beds in clean, spacious rooms.

Hotel room rate was good value for money for Shanghai (around 600 RMB) although this did NOT include breakfast, and the in-room dining menu was in my view very expensive.

The location was not so good if you want to be amongst the action. A Cab from the Pudong area to the hotel at night cost about 60 - 70 RMB. However, a #139 Bus heading west on handan road for 2 RMB (about three stops) takes you to the very convenient subway station.

I was disappointed by only one aspect. The hotel charged my credit card a second, extra amount ($30) prior to our stay, without my consent. I noticed this on my statement, and when I contacted them about it they were, curiously, unable to satisfactorily explain how it happened or what the fee represented. They were reluctant to refund it, and (only upon my insistence) instead offered it to me as a credit to spend on hotel services. Then when we actually arrived at the hotel, I received a different, inconsisent explanation as to what the charge represented. They seemed unwilling or unable to refund the amount to my card, but they ultimately paid me out the cash. Just check your CC statement...

This hotel is sparkling new and beautiful. The staff and concierge are very helpful and knowledgeable. The price is incredibly reasonable. I booked on the Crowne Plaza website a room rate of 670 yuan per night for a double including breakfast. The breakfast was very nice with a wide selection of Asian and Western dishes. The cafe also offered nice desserts which served as a wonderful afternoon snack. There are other restaurants in the hotel as well although we didn't try them.

The downside was the hotel's distance from areas of Shanghai most tourists want to visit. Our daily taxi fares amounted to $20 or $30 a day. Shanghai has a very good subway system. If I stayed at this hotel again, I would take a taxi to the closest subway station in order to cut down on transportation costs. For dining, there is a very good shopping and dining center very close to the hotel, not within walking distance, but only a five minute taxi drive away.