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“Great Value” 4 of 5 stars
Review of Grand Millennium Shanghai HongQiao

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Grand Millennium Shanghai HongQiao
4.5 of 5 Hotel   |   No.2588 Yan'an West Road, Shanghai 201103, China (Hongqiao)   |  
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Ranked #92 of 3,934 Hotels in Shanghai
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Value”
4 of 5 stars Reviewed July 6, 2014 via mobile

As we know, most good hotels in Shanghai are very expensive. This hotel represents great value, not the cheapest but a good combination of price and comfort. Bedrooms are huge with sitting area, desk, and well equipped bathroom. Downside if any is that taxis are hard to find and restaurants are a 10 - 15 minute walk away. If you wish to stay in Hongqiao area, this is the best bet.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, July 8, 2014
Dear Simon B.,
many thanks for staying with us recently and expressing your kind comments in regards to your stay.
We strive to provide a positive experience to all our Guests, as well provide excellent Value.
As other reviewers pointed out there are quite a variety of restaurants in the immediate area of the Hotel, as well as many other conveniences. Taxis, while generally they are easily available however especially when it is raining there are at times shortages. Our personnel is happy to assist to with this service and we are just implementing a new Taxi call system.
We look forward to welcome you back in the near future
with best regards
Rene Teuscher, General Manager
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Clermont-Ferrand, France
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

Large And confortable rooms. Easy access and relatively close to Shanghai downtown. Good breakfast with lots of different choices. Very good bedding in quiet rooms, efficient Check in and Check out procedures.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, June 30, 2014
Dear nenelle63,
many thanks for your kind comments and we are happy to read to you enjoyed our facilities, from our large comfortable rooms to the large varied Breakfast offering.
As to check-in we are one of the Hotels in Shanghai offering electronic, i.e. paperless check-in, a little contribution to save our forests.
many thanks for staying with us and we look forward to welcome you back in the not too distant future,
with best regards
Rene Teuscher, General Manager
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Hong Kong
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 23, 2014

Shanghai is a very busy, prosperous city and this is the first time that we stayed in Hongqiao away from the tourists and it's been a good experience. Stayed 3 nights. Enjoyed the nice, big room with lots of drawers to put one's belongings. The fluffy towels serve my body well.
Millennium is within walking distance to Carrefour, a huge supermarket and department store. Also within that complex is a food court with many choices. It was packed with local people at lunch hours. It's a change of scene being surrounded by local folks than tourists.
Breakfast buffet is average. The big inconvenience is wifi is not included in the room rate so we paid 120RMB a day but it was so very slow or sometimes no reception at all. We talked to the front desk and they said they couldn't do anything about it - frustration and irritating after all. Somewhere I read Millennium is a "Business" hotel and it boggles my mind that wifi is not provided in a so called "Business" hotel. Other than that, our stay has been good.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, June 27, 2014
Dear fountainhongkong,
many thanks for expressing your experiences during your recent stay with us.
We are happy to read that you enjoyed our facilities and the surrounding area. Hongqiao and Gubei are in a business area and easy access is provided to all Tourist sites such as Yue Gardens, Nanjing Road etc.either by Metro Line 10 or by Taxi.
We are a bit puzzled by your comments in regards to the Internet quality as we recently upgraded (2 months ago) our systems which should provide a smooth and positive experience, our IT assistant is always ready to assist. Internet charges including WiFi are generally not included at major Hotels in Shanghai, although we do provide Room packages which do include the WiFi and internet.
We look forward to welcome you once again in the not too distant future, with best regards
Rene Teuscher, General Manager
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Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a nice enough hotel. It is definitely comfortable and the bathroom is also very nice. I just felt it lacked a little flair for a hotel of this level and also it seemed slightly outdated. But other wise, I had no problems with it. It was comfortable and the service was good. I would just improve the inner appearance more.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, June 18, 2014
Dear Jack S,
many thanks for staying with us and that generally that you enjoyed your stay with us. We also noted that you enjoyed the facilities.
We have some good news in the next few months our Hotel will undergo some visual enhancements and trust that you will be pleased by them, non-visual enhancements are on-going to ensure that our Guests have an enjoyable stay with us. We also made significant improvements to our Internet network, the Hotel also enjoys full 4G coverage.
We look forward to welcome you back in the not too distant future and we are confident that you will be pleased by the new look.
best regards
Rene Teuscher, General Manager
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Balmain, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2014

This hotel is outside of the main tourist areas but has all the amenities of an inner-city location. The rooms are luxurious and generously sized. There was a multiple-port charger in our room (pay for wi-fi). We stayed on the Executive floors and had access to the additional services of the executive concierge and staff. This was particularly helpful since we were travelling as a group of 11 and there were lots of arrangements for regional trains, sight-seeing transportation, restaurant bookings and shopping trips over the course of a 5 night stay.

The most memorable aspect of our stay were the staff - mainly English speaking, thoughtful and very friendly. Great recommendations from various staff for places to shop and things to see and do.

If you plan to sightsee, allow travel time from the hotel in traffic to The Bund and historical areas (approx 30-40 minutes). A hotel car is available for hire.

Very close by is Hongqiao Silk City/Pearl City - a shopping centre with over 100 stores selling local silk, cashmere and pearl goods. Highly recommend the short walk to this shopping mecca. For everyday requirements, there is a Carrefour within walking distance.

We dined according to the concierge's recommendations and enjoyed the local and international restaurants suggested.

All in all, I would highly recommend this hotel - it may not have a Bund location, but is very good value for money for the high quality of amenities and service.

Room Tip: In general, truly smoke-free rooms in China are difficult to find. Even if no one has smoked in the...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, June 17, 2014
Dear imagine6572,
many thanks for your kind comments and your stay with us.
We are pleased that you enjoyed your stay and despite not being in the Bund area we offer all the required amenities.
It is our pleasure to provide recommendations to our Guests to ensure that they have an great stay while in Shanghai, as such we are easily accessible to the Hongqiao Airport and Hongqiao Train Station as well to Pudong Airport.
We are glad that you enjoyed your shopping at Pearl City as you mentioned a leisurely walk of about 10mins. with a multitude of shops.
Once again many thanks to all of you for staying with us and we look forward to welcome you back to the soon to be the Grand Millennium Hongqiao Shanghai.
with best regards
Rene Teuscher
General Manager
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Shanghai, Chine
Top Contributor
108 reviews 108 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 11, 2014

For luxury week-end in Shanghai, Millennium hotel was perfect.
Nothing bad to mention : it's perfect in the bedroom, for breakfast and with an overall efficient smily contact with hotel staff. The beer bar in the garden of the hotel, near Sato japanese restaurant worths also to be tried...
Really good hotel to trust.

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, May 13, 2014
Dear gorgu1000,
many thanks for your kind comments and your recent weekend stay with us.
We actually have a large number of Guests which come to enjoy a weekend away with us.
The outdoor Terrace part of our O'Deli, is becoming a popular attraction for cool beverage and just to relax. Sato is our latest addition to our facilities serving Japanese Food in a pleasant setting.
Many thanks for your kind comments and we look forward to welcome you back in the near future.
With best regards
Rene Teuscher, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aliso Viejo, California, United States
Top Contributor
112 reviews 112 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 7, 2014

My first trip to Shanghai and stayed at the Millenium. The rooms were big and fresh, very modern. The only drawbacks were no USB charging ports, I actually plugged 1 device into the usb port on the flat screen to charge (thats a tip for the less techie travelers out there). Had a few issues with airconditioning throughout the hotel but they may be due to seasons changing and smog rules in Shanghai. They did get it fixed and everyone was happy. The restaurant on site is 24hr buffet and I must say the choices of food was pretty good and the quality for a buffet was very good.
All in all I would stay here again!

Room Tip: Upper floors keep the noise down during the happy hour.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review, May 9, 2014
Dear Steve R, many thanks for comments in regards to your first stay with us and we appreciate your constructive comments.
Indeed the Air condition can be a problem for us here especially in between season and as you mentioned we have been able to rectify this.
Our IT Butler could have assisted you with the USB charger, however appreciate your resourcefulness in using the TV, they actually all have several access points incl. HDMI, etc. which can be useful to business men wanting to check presentations etc.
We are happy that you enjoyed our Buffet as you say it offers a great variety of items, additionally we have also Set-Menus and a Pizza/Pasta Menu to satisfy the large variety of guests we host.
Thanks again and we look forward to welcome you back soon
with best regards
Rene Teuscher, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Shanghai HongQiao

Address: No.2588 Yan'an West Road, Shanghai 201103, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#263 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Millennium Shanghai HongQiao 4.5*
Number of rooms: 368
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Also Known As:
Millennium Hongqiao Shanghai
Shanghai Millennium Hongqiao Hotel

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