Liked the place, lovely location. They have a nice Business floor on the 27th floor with a very nice view of the River. Good place to do business. The hotel staff is courteous. The area around is busy with traveler but upmarket. Shopping around is possible by walk of 10-15 minutes. Its also good to walk around the hotel. We tried the Italian restaurant which was very good. Ben was helpful and smiley. the reception staff is a little slow at first but helpful, i think we were being attended by a mgmt trainee.