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“Steam Bath” 2 of 5 stars
Review of Radisson Blu Hotel Shanghai New World

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Radisson Blu Hotel Shanghai New World
4.5 of 5 Hotel   |   No.88 Nanjing West Road, Huangpu District, Shanghai 200003, China (People's Square)   |  
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Hotel amenities
Special Offer
Splendid Weekend: 30% off
Ranked #42 of 3,976 Hotels in Shanghai
Certificate of Excellence 2014
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Steam Bath”
2 of 5 stars Reviewed December 2, 2013

This hotel is the hottest rooms I have ever stayed in the room was 27C and the windows do not open. This hotel has a unique system where their is no A/C in the winter months. This was my first and last stay at the Radisson Blu.. I have always stayed at the JW Down the street with no issues. In the hotel defense on night #2 they upgraded my room and opened the windows so it was cold rather than hot. I travel 150 plus nights per year and was 100% dissatisfied with this location DO NOT STAY IN THE WINTER UNLESS YOU WANT TO SWEAT.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, December 4, 2013
Dear Dynachem,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I have noted your strong comment on the heating, this is a one person opinion, if it was the case as you state, we would be out of business. It is winter in Shanghai and the hotel runs the heating system centrally controlled and no rooms are showing 27 degrees C, it hovers around 22-23 C. If you wanted your room to be cooler, it unfortunately cannot be whilst running the heater unless you switch off the room heater controls or open your room window. Our records show that you were upgraded and the upgraded room was to your satisfaction. My apologies for any discomfort in your first room.

Kind regards,

Maurice

Maurice Cook
General Manager
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1,110 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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English first
Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

I've stayed here 5 years in a row for an October trip with MBA students. The views of People's Park and Nanjing Road East are appealing, and the quick trip to the traditional shops on Nanjing Road East are a plus for the location. The rooms are well-appointed, breakfast service is excellent, and the rooftop bar is a delight (view, band, and experience).

Looking forward to my next trip.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, December 1, 2013
Dear Jon,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I am glad to hear that you continue to enjoy your stays with us over the past 5 years. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyoto, Japan
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 25, 2013

It doesn't get any better than this. The hotel is centrally located directly opposite the Peoples Park. There is a subway station at the door, the hotel is physically connected to a shopping mall and everything is within an easy stroll.

The food is very good and promptly served. You must try the bar on the top floor. The view across the Shanghai skyline is amazing and the Filipino band that plays there is very entertaining.

There is not much to fault about this hotel, expect there are too many shops nearby to spend your money!

Room Tip: Pay a little extra for the business class rooms and you can enjoy the club lounge with an amazing vi...
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, November 26, 2013
Dear AussieGaijin,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I am glad to hear that you enjoyed your stay with us. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wiltshire
Top Contributor
257 reviews 257 reviews
100 hotel reviews
Reviews in 122 cities Reviews in 122 cities
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed November 25, 2013 via mobile

The more you pay for a hotel room the more your expectation rises.

I would say this hotel was fairly priced for the accommodation and for facilities available.

We got a deal of ¥1050 a night for a delux room as we walked in at 8pm looking for somewhere nicer than we had been staying until then.
Fair to say it was much nicer but we paid more than twice the price of our hostel.

You get what you pay for at the end of the day

No real personality to the big chain hotels but they are clean and have what you need

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, November 26, 2013
Dear Roamingjode,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I am glad to hear that you enjoyed your stay with us. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ko Tao, Thailand
Top Contributor
91 reviews 91 reviews
35 hotel reviews
Reviews in 50 cities Reviews in 50 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 24, 2013

turned up at 9pm one night and bartered on the room price, finally got a suite for 1000 yuan

Lovely rooms, very quite and stunning views over the city.

eat on the 45 floor rotating resturant, nice meal and great place to see Shanghai from too

Room Tip: Just turn up and speak to the reception nicely, just wait until they give you a good price for the n...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, November 26, 2013
Dear Bryan_Jody,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I am glad to hear that you enjoyed your stay with us. I understand that you walked in without a reservation at 9 pm, yes at this time we are definite about a room going empty at overnight and hence you got a very good price. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartlepool, United Kingdom
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 23, 2013

This hotel suffers quite similar fortunes of some other big name chains. The room was fine (upgraded on arrival without asking) and the location is excellent. My minor gripe comes down to the overpriced poor quality food on offer.

Arriving in the evening after a long day traveling we took the easy option of eating in the hotel (something we very rarely do) rather than venturing out in the dark in unfamiliar surroundings. Let me just say that unfortunately the menu description of the food far exceeded the actual dish that arrived. Not inedible but far from a good standard.

Apart from that everything else was fine. Our room had wonderful views, the hotel is situated in a very convenient location directly across the road from the metro station and Shanghai itself was a wonderful place! I wouldn't let my minor gripe stop me from giving a good review or from recommending it to others.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, November 24, 2013
Dear LonelyBlade,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. Apart from your mention about a food order, I am glad to hear that you enjoyed your stay with us. Had you brought this issue up at the time, I am sure the staff and Chef would have been pleased to rectify and make you something to your entire satisfaction, my apologies. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnaby, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 21, 2013

my wife and our son so three of us stayed at this beautiful hotel for 5 nights in september,2013 and had a wonderful time. All the staffs were very friendly especially Milly (reception)who gave us very good rooms with great views. The concierge staffs are also very nice and gives you the right directions and all the advice.The best thing we liked was the friendliness of the General Manager(Mr.Maurice cook)who used to talk with all the guests and we liked chatting with him.He is an excellent person. Buffet breakfast was too good and also we ate at their revolving restaurant once(dinner)and the food was very very good with breathtaking views. I will recommend this hotel to everybody and in future, if we visit shanghai again, we will definately stay at this hotel only. The hotel is conveniently located near everything -walking distance.we had a GREAT time in this hotel.

Room Tip: We had two rooms on 37th floors (non smoking)
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurice C, General Manager at Radisson Blu Hotel Shanghai New World, responded to this review, November 24, 2013
Dear Lalani family,

Thank you for taking the time to write a review on tripadvisor with regards to your recent stay at the Radisson Blu Hotel Shanghai New World. I am glad to hear that you enjoyed your stay with us and thank you for all the nice comments about the hotel and staff, much appreciated. It was a pleasure to meet up with you on quite a few occasions during your stay with us and find out about how you'll were enjoying your stay. I look forward to welcoming you back should your travels bring you back to Shanghai.

Kind regards,

Maurice

Maurice Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Shanghai New World

Address: No.88 Nanjing West Road, Huangpu District, Shanghai 200003, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Shanghai
#18 Family Hotel in Shanghai
#28 Romantic Hotel in Shanghai
#40 Luxury Hotel in Shanghai
#46 Business Hotel in Shanghai
#221 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Hotel Shanghai New World 4.5*
Number of rooms: 520
Official Description (provided by the hotel):
Experience stylish accommodation in the heart of China's largest city at the Radisson Blu Hotel Shanghai New World. Visit this centrally located hotel for excellent shopping at the world-famous Nanjing Road mall and immerse yourself in Chinese culture at People's Park. Unwind in the hotel's Vita Spa, one of the finest spa's in Shanghai, indulge in a wide range of delicacies at one of the five food and beverage outlets and host professional events in the 953-square-meter meeting space. With its unique 208-meter tower that features a revolving restaurant and sky bar, Radisson Blu is an icon in the city's skyline. ... more   less 
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Also Known As:
Radisson Shanghai
Shanghai Radisson

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