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“Don't stay here!” 1 of 5 stars
Review of New Century Hotel Shanghai

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New Century Hotel Shanghai
4.0 of 5 Hotel   |   No.1111 Liyang Road, Hongkou District, Shanghai 200081, China (Hongkou)   |  
Hotel amenities
Ranked #1,213 of 3,989 Hotels in Shanghai
Fort Lauderdale
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Don't stay here!”
1 of 5 stars Reviewed April 2, 2011

Arrived at hotel in the evening and walked into the lobby through a cloud of smoke. The people at the counter could speak little to no English. I asked where breakfast was and was directed with a point of a figure. We went up to our room and two lightbulbs were out and the shower was super tiny. The bed was like a rock and the floors were dirty. The room has an overall mildwe smell. I attempted to log on to the internet, but had no success so I called downstairs and was told they could not help. Needless to say, I checked out within 30 minutes of check in. I have stayed in numerous 4 star hotels in China and this was by far not a 4 or 3 star hotel.

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Amsterdam, The Netherlands
2 reviews
1 of 5 stars Reviewed March 3, 2011

This hotel is not as cheap and the service is not good. They charge you to use their internet wifi and then they tell you it is 1 yuen per minute and when you want to stop using it they don't know how to deactivate it so they charge you as if you had used it the whole day.

Their English sucks and they are not able to help you.

Worst hotel I have ever stayed in CHINA!

  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
2 reviews
4 of 5 stars Reviewed November 22, 2010

Positives: Location in the city, hardly 10 minutes drive to city center, and Nanjing Street, etc. Very friendly staff, Spotless clean room and toilets, Close proximity to the subway and public transport was speedily arranged by hotel staff, The best feature I liked was the most comfortable bed!
Negative: We were 2 colleagues travelling together but were given rooms in 2 different floors for which we had to change left from lobby level to go. Becomes inconvenient. Another point which was disappointing was the breakfast, though the hotel provided with quite a lot for choice but labeling wasnt done properly and with a vegetarian travelling with me, it became tough to understand. The breakfast staff was somewhat confused which made the matters worse.

Overall: Value for Money, close proximities to all local amenities, markets, public transport. Will definitely come back

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Venice
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 13, 2010

We spent three nights in this hotel and we had a pleasant stay. The room was big and clean and was situated in one of the top floors of the hotel, so we had a great panoramic view. The breakfast in the morning was good and wide.
The location of the hotel is about 30-40 minutes walking from downtown, and not so far from the TV tower and the Bund.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Philippines
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 30, 2010

My husband and 2 kids stayed in New Century for 7 nights, the word "New" is very misleading. The lobby smelled like smoke due to cigarettes, the carpet in the hallways were very dirty, and the bathroom had mold in the corners. The breakfast buffet was average and definitely was not something you would want to eat for 7 days straight. The bed was rock hard.

The location was o.k. if you are looking for something that's not city center, its a five minute walk to the subway or the bus stops which makes convenient if you are looking to save some $'s by staying a bit out of the city center.

One or Two nights in this hotel is bearable but anything over i wouldn't recommend.

  • Stayed June 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
168 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
2 of 5 stars Reviewed November 22, 2009

The grand lobby does not live up to its promise. Breakfast was a total shambles on a busy morning because of lack of seating, poor quality food and even worse service. It gave a glimpse of Communist era attitudes. When I asked where the spoons were, a woman behind a counter just pointed to the middle distance. The bread and pastries were stale.
The rooms were fine, but the broadband internet cost 100 yuan a day- far too much. many good hotels provide free internet in rooms.
Our clients reported very poor room service in terms of waiting time and food quality.

  • Stayed November 2009, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Century Hotel Shanghai

Address: No.1111 Liyang Road, Hongkou District, Shanghai 200081, China
Location: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
#322 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Century Hotel Shanghai 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
New Century Shanghai
Best Western Shanghai

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