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“Good business hotel” 3 of 5 stars
Review of East China Hotel Shanghai

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East China Hotel Shanghai
No.111 Tianmu West Road, Zhabei District, Shanghai 200070, China (Shanghai Railway Station)   |  
Hotel amenities
Ranked #1,013 of 3,970 Hotels in Shanghai
Indore, India
Senior Contributor
49 reviews 49 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
27 helpful votes 27 helpful votes
“Good business hotel”
3 of 5 stars Reviewed September 9, 2011

Good ,clean large sized hotel.....almost 150 rooms.Rooms are good size and very comfortable.with clean bathrooms......... Staff is very cordial and used to foreign visitors........i.e they can communicate in English......Internet available.
Located close to Shanghai north station but i had to catch a train from SHANGHAI SOUTH AND IT WAS QUITE FAR......otherwise located in a busy area..

For the price good enough.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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73 reviews from our community

Traveler rating
    9
    36
    18
    6
    4
See reviews for
2
7
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
Moscow
Top Contributor
269 reviews 269 reviews
190 hotel reviews
Reviews in 146 cities Reviews in 146 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed April 30, 2011

I liked this place, and stayed there 5 times. Good staff, money exchange available at any time, nice restaurant ( dollar shop) on the 20th floor. They are close to the railway station and I always use it when leaving Shanghai by train. I could compare this hotel with other in the neighborhood and this one is much better

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
218 reviews 218 reviews
148 hotel reviews
Reviews in 121 cities Reviews in 121 cities
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed April 29, 2011

We stayed in this hotel with my friends (6 persons). We booked quite
expensive rooms. After spending a couple of hours in a room we began
to freeze. We tried to switch on air-conditioning for heating. Nothing
happened. We contacted the front desk and asked for heaters. They
didn't have heaters and told us that the air conditioner will not work
for several days. We asked what other variants they can offer us?
Receptionist said that there were other rooms with air conditioning
for heating, but they were simpler. The room was quite simple, but
completly normal. Reception was able to solve problems and propose
alternatives. The hotel did not have a gym, massage and spa center
despite the information from the Internet and brochures at the
reception. This - I think - is the drawback, people should not be misleading!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 23, 2011

This is the filthiest, stinkiest hotel I have ever stayed in. I was forced to stay two nights because of the group I was with. They were the most miserable nights I have ever had in a hotel. The place is incredibly dirty, disgusting, and it reeks of urine and smoke. Please don't waste your money and a good night's sleep.

  • Stayed March 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed January 19, 2011

We were booked into this hotel by our travel / tour company out of Canada. We had requested a triple room as it was my husband, adult daughter and I that were travelling on a budget. We had also stipulated nothing more expensive than a three star hotel.
When we were shown our room, it contained two single beds but the manager assured us a cot would be provided. When it arrived, it didn't fit into the very small room and in fact while they tried forcing the cot into the corner, they tore some of their bedding and the two side chairs and small table had to be moved into the hall. They ended up pushing the one single bed over to try and make room only to discover the last vacuuming in the room had not taken place. In fact, it perhaps had never seen the vacuum.
Clumps of hair, dust bunnies, a bottle cap, several seeds (pumpkin?) and other small items of dirt and debris were present under the bed. At this point the manager called Housekeeping who showed up with a vacuum but that wasn't going to help the shower curtain black with mould or the heavily rusted tub. We insisted on another larger cleaner room.
The manager was adamant if we wanted a larger room we would have to pay for it and as for the dirt and run down appearance of the hotel, we had "booked a three star and that's what we were getting". Then the comedy started. He offered us a room with a queen bed saying there would be room for the cot except when we tried to leave this room, the door stuck and would not lock. He showed us to a third room, also with a queen bed but explained there was a wedding party booked into the rooms along this hall and it likely wouldn't be very quiet. We refused this room also. A fourth room also turned out to be next to another wedding party.
At this point, the three of us were yelling at this manager and his total ineptitude. The lady from housekeeping has been following us from floor to floor and room to room with her vacuum. The manager is on the phone again looking for another room when his foot shot out and stomped a cockroach. I was taking pictures of peeling wallpaper in the halls, cigarette butts on the carpet and missing light bulbs.
At last, he showed us to what he claimed was an upgraded room with a queen bed. The cot was on it's way. It appeared to be no bigger than any of the others we had seen and in fact, when questioned, he informed us it was the same size but there was wood paneling on the wall. The upgrade! The small table and one chair were piled under the desk and the second chair was removed from the room. Our six bags were literally stacked on top of each other and we lived like this for three nights.
When asked for a business card, he claimed he didn't have one but we did get one for the hotel. My husband is Chinese and in fact, has several family members living just outside Shanghai. Our return trips will not be booked into this hotel. We have also notified our tour company of our issues with this hotel. Hopefully, they won’t be booking any other travellers into this hotel either.

  • Stayed September 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vkv01
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2010

This is one of the fine Hotels in Shanghai. Nice location and near to Railway station.

  • Stayed October 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about East China Hotel Shanghai

Address: No.111 Tianmu West Road, Zhabei District, Shanghai 200070, China
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #1,013 of 3,970 Hotels in Shanghai
Price Range (Based on Average Rates): $
Number of rooms: 320
Reservation Options:
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Also Known As:
East China Shanghai

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