We stayed in this hotel as part of our excursion to Shanghai, and it was a good value for what we paid, but I wouldn't say it's anything above average. The room was very spacious and quite clean, with there being plenty of room in the bathroom as well (a welcome change from European hotels). The cleaning staff was very friendly and quite courteous, but they were the exception unfortunately. The front desk/concierge had no maps of the city, nor could they access the internet from their computers to provide guidance/insight to any tourists traveling outside of a large group (as we were). The breakfast was mediocre, and the service staff in the breakfast room seemed upset that they were there/at work.
Some benefits (other than the room)- free wifi in the lobby area, which was pretty fast. Additionally, there were no problems grabbing a taxi if needed, and the Jing'an Temple stop was within 10 minutes walking distance. Again, some kind of map would have been helpful, to help non-Chinese speaking guests.
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