Stayed here for a couple of days as part of a group tour of China. Our room was comfortable enough but plagued with the lingering smell of smoke which is so common in Chinese hotels.
The food was a bit hit and miss. Items which ran out at breakfast took an age to be replenished and sometimes didn't get done at all. The tea and coffee were lukewarm at best.
We had one meal there in the evening which was just about passable. It was served on a 'lazy susan' and there wasn't enough food to go round all those seated at the table. Many of us missed out on several dishes and requests for more food didn't produce any response.
Lots of choice of hotels in Shanghai so unless you are on a group tour, I would look elsewhere
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