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“Great Hotel” 4 of 5 stars
Review of Grand Trustel Purple Mountain Hotel

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Grand Trustel Purple Mountain Hotel
4.5 of 5 Hotel   |   No.778 Dongfang Road, Pudong New Area, Shanghai 200122, China (Lujiazui)   |  
Hotel amenities
Ranked #121 of 3,924 Hotels in Shanghai
Tønsberg
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Hotel”
4 of 5 stars Reviewed August 23, 2013

Can higly recomand this great hotel. Stay there for three night in exelent room and great service.
You get all you need in this hotel and people are freandly.
Breakfast are perfect, you get all you need.

Just have to comment Mr. FayBali review, he can not have been at same place for this is an 5 star hotel....

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    89
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    38
    3
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sanur, Bali
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 8, 2013 via mobile

Rooms smell as everyone is a smoking room, even on the no smoking floor! Coffee cups are often not cleaned daily.
Food is awful, even breakfast is lousy. Impossible to get a decent coffee in this hotel too, best coffee and food is from Wagas nearby. Instead if ordering room service I order delivery from Element Fresh.
Some staff are friendly but most are not.
Management do not care about customers, when I complained about smokers opening smoking on the I smoking floor, their response was 'they are also customers'.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seongnam, South Korea
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 19, 2013

Stayed here 6 nights during business trip to Shanghai. Payed 650rmb/night + 15% tax which is our company rate. Second time I visited Purple Mountain and again, no complaints what so ever.

Room was very big, actually I was totally suprised that it was so big as it was. Great bathroom, even better bed. Big and just the right firmnes, without beign too hard. Breakfast is also plentifull, there are western dishes as well as Asian dishes. Some variation between the days, but not too much.

They have swimming pool and gym ,but I did not had time to go there this time. Pool looked nice. And did I mention free Wifi which was working very nicely. Location is right next to Century avenue subway station, less than 5 mins walk from the hotel. Very handy to go around SHA as 4 lines cros there.

Next time I go, I will definitely go back to Purple.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 18, 2013

2nd stay at this hotel. English speaking staff, clean and modern. new department store across the road for clothing top ups and western style coffee shops and other food choices. By taxi (out of peak) the bund is only 10 minutes, pudong airport 30kms (150rmb), Hongqiao train and airport 20 kms. Breakfast is a little overpriced. Stayed for roughly $140USD (incl breakfast) in the exec floors, for this money i think this hotel is an excellent choice for shanghai.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 12, 2013

Several time has passed since being built this hotel.
Not modern, but it has a magnificent atmosphere.
It is very convenient to the shopping mall nearby.

At breakfast, I drunk Hong Kong-style soup.
It is one of the top level of the soup I drank in China.
In order to drink it , I want to stay again.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 11, 2013

Stayed 1 night in Purple mountain. Convenient place to stay as there is a mall right across the hotel with lots of restaurants. Room wise, a little small and lighting is a little too dim. toilet looks old and small. There is no separate shower area from the bath tub.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

Stayed in the 41st floor at Purple Mountain 17th - 23rd April. This was my second visit, first time round (2010) was very very good, they have improved since them to excellent. All down to the staff; there are more people that speak English well, and the service quality from the room, to the water to the food... has all just upped its game a little. John Lui and his conceirge staff are simply wonderful. Make sure your stay includes access to the Premium club lounge on the 26th floor, costs more but worth every penny, as they serve breakfast snacks during the day, happy hour drinks.... very very good! Thanks for a great visit to Shanghai.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Trustel Purple Mountain Hotel

Address: No.778 Dongfang Road, Pudong New Area, Shanghai 200122, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#92 Business Hotel in Shanghai
#104 Luxury Hotel in Shanghai
#213 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Trustel Purple Mountain Hotel 4.5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Purple Mountain Shanghai
Hotel Purple Mountain

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