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“Wonderful place to stay in Shanghai” 5 of 5 stars
Review of Jing An Shangri-La, West Shanghai

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Jing An Shangri-La, West Shanghai
4.5 of 5 Hotel   |   1218 Middle Yan'an Road, Jing An Kerry Centre on West Nanjing Road, Shanghai 200040, China   |  
Hotel amenities
Ranked #17 of 3,934 Hotels in Shanghai
4.5 of 5 stars 199 Reviews
Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful place to stay in Shanghai”
5 of 5 stars Reviewed June 10, 2014

The location is good. I like this hotel because it's new. The interior design is very nice. I like the wave wall outside the fitness centre. I like the colorful flower carpet of the corridor between rooms. A lot of details to see. The staff is helpful and friendly.

Room Tip: I got room 4312 facing the Puli hotel. And I can see the elevated road and the Jing'an temple. Q...
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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199 reviews from our community

Traveler rating
    137
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    18
    6
    3
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5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

Everything from the greeting to leaving was impeccable. We had a trade show and also stayed in the hotel. It is always pleasing when you find a hotel or restaurant that meets your expectations and exceeds them. It means you have one less decision to make on your next trip!

Stayed May 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 3, 2014

First time staying at this Shangri-la in Jing An. The room was very comfortable and modern. Very comfortable bed. I was on the 54th floor and had an amazing view. Loved the bathroom. Bright and good lighting and loved the tv on the mirror. Hotel is a 10 minutes stroll away from Nanjing Shi Road for some window shopping (things are expensive in Shanghai).Throughout my 3 days stay, I find that it can be hard getting a taxi. Not sure if its the location or because of the weather. Anyways, I enjoyed my stay and would come here again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 3, 2014

This was a great hotel to stay at for work - I stayed for three nights, but could quite easily have stayed for a week. Location is good in terms of accessibility.

As the hotel is less than 12 months old, it is very modern in design and lay-out.

Guest rooms are ample in size and very well set-out - which really makes them feel a lot bigger than they are. Bed is massive and extremely comfortable. Bathroom is modern - with a great set up. WiFi in the rooms was easy to use and had good connectivity at all times.

Business facilities and meeting rooms are well-equipped and modern. The gym and pool are first rate - well above my expectations for a hotel.

The breakfast is high quality with lots of variety (with choice of coffees offered - which is a nice touch). Restaurants have good variety, but on the expensive side.

The only gripe I had was that I requested a non-smoking room and was placed in a smoking room - this was quickly resolved.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 1, 2014

The hotel is one of the latest in the Jing An or West Shanghai area. The location is great with the subway located in the same building, easy access to restaurants n the area, and a skip away from the French Concession area and a 10-15min cab ride to The Bund (depending on traffic). The hotel is well appointed in terms of location, average size of room, gym and other services and ease of access to other areas of interest in Shanghai.
The staff are generally friendly and helpful, however not as generous as one would expect with late checkout request when in China. My late checkout request had to be approved by Duty Manager - a definite overkill considering I had a >10 night stay and second stay within a month.
The general feel of the hotel is slightly below par compared to other Shangri La Hotels such as the one in Beijing opposite the CCTV HQ. Enjoy the hotel while it is new, location and access to restaurants etc is a plus.

Room Tip: Avoid the smoking floor. All rooms are well appointed, upgrade to conrner rooms if you are after mor...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

We traveled to China on a Viking cruise. Part of the trip was on land, and we extended our stay after the tour ended. The Shangri La is a 5 star hotel with every conceivable amenity. It is also quite expensive, but no more so than the other 5 star hotels in China. We stayed on the 50th floor, in a room with floor to ceiling windows that looked out over the city. Really really nice. They have an eclectic breakfast, and we ate dinner there one night as well. The desert bar was to die for. The hotel sits atop an underground mall and Metro stop, which really comes in handy when touring . We took the Metro to the Museum of Science and technology stop, and shopped for huge bargains - tons of vendors are located at that stop. We also walked across the street while at Shangri La and strolled through a lovely park located within a block of the hotel. spoke with several very friendly people there, who were practicing English! There is a teahouse in the park, but we didn't try it due to time constraints.

Room Tip: don't know if there is a bad room in this hotel
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex in England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a fantastic place to stay - we stayed for a couple of nights as part of the Viking river Cruises Imperial Jewels of China tour. What an incredible boost for the last 2 nights of our trip before the long flight home to the UK.

We were on the 53rd floor and the views were stunning day and night. All mod cons in the room (electric blinds, free wifi and great bed) with a lovely bathroom (heated floor and TV built into the mirror). Also great restaurant and excellent staff who couldn't do enough to make your stay as good as possible.

Your ears will pop in the lift but not much they can do about that!

Room Tip: If you're not scared of heights, the higher the better!
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jing An Shangri-La, West Shanghai

Address: 1218 Middle Yan'an Road, Jing An Kerry Centre on West Nanjing Road, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 3,934 Hotels in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jing An Shangri-La, West Shanghai 4.5*
Number of rooms: 508
Official Description (provided by the hotel):
Jing An Shangri-la, West Shanghai is located in the Jing An Business District, one of Shanghai’s most prestigious and fashionable business and commercial districts. The hotel sits on a network of public transportation, including Metro Lines 2 and 7. It is about 45-minute drive from Pudong International Airport and only 20 minutes from Hongqiao Airport via the adjacent elevated Yan’an Middle Ring Road.Jing An Shangri-La is also the prime focus of the Jing An Kerry Centre, a new city landmark that encapsulates a lifestyle of affluence and vibrancy. Integrating 450,000 square metres of hotel, retail, office and residential space, the Centre is bounded by four major roads – West Nanjing Road, Changde Road, Yan’an Middle Ring Road and Tongren Road. It is adjacent to the Shanghai Exhibition Centre and only steps away from the Jing An Temple and the famous Nanjing Road shopping street.The hotel will overlook the Centre’s 3,000-square-metre piazza featuring pathways, gardens, water features and al fresco dining and the home where Chairman Mao Zedong lived for several months in 1920. Shangri-La and Kerry Properties will work with the Jing An District Government on the restoration of the property. ... more   less 
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