Awesome neighborhood, modern, clean and comfy. This place is on its way. You'll read about it in travel magazines in a few months. I really enjoyed my stay. The new staff is receptive to advice and I really hope they don't let the service slide or skimp on the amenities. This is a great place.
A few suggestions:
-concierges haven't fully grasped the spirit of this job title. You can't really rely on them beyond a taxi. Don't expect special pull at hard-to-get reservations. Nice guys but out of touch.
-brew a cup of in room coffee before you go up for breakfast. the staff hasn't fully grasped the #1 request in the morning is COFFEE. Brew your own to soften the blow, the wait for coffee from breakfast staff is too long.
-Absolutely visit the Chinese restaurant in the hotel. It is very good. A number of really great options within walking distance are available too. Try Sheri and a the new Italian place down the street.
- Official Description (provided by the hotel):
- Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. ... more less
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