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“basic stay for reasonable price” 3 of 5 stars
Review of Tong Mao Hotel

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Tong Mao Hotel
3.5 of 5 Hotel   |   No.357 Songlin Road, Pudong New District, Shanghai 200122, China (Lujiazui)   |  
Hotel amenities
Ranked #295 of 3,934 Hotels in Shanghai
4.0 of 5 stars 97 Reviews
Shanghai, China
Top Contributor
50 reviews 50 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“basic stay for reasonable price”
3 of 5 stars Reviewed July 9, 2014

I stayed here just one night. It was ok but though I had a non-smoking room it reeked of smoke and there were several cigarette burns in the room. General room conditions are a bit dated and worn. Breakfast was ok fare for China but a bit overpriced for the hotel.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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97 reviews from our community

Traveler rating
    16
    59
    18
    2
    2
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2014

I check in this hotel on March 25,terrible experience,they lie chit and doable charged ma ,I had to charge back the extras.very bad management,bad location,most of all do not trust them ,make sure you check you credit card statement.

  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 13, 2013

For the price offered, I took the gamble on location. It's a 15 minute walk to any Metro Station, but the hotel makes up for that shortcoming with the rooms.
Great bedding, mattress and pillows, which is not always a given in China in this category.
Housekeeping was very much on top of issues.
Great Japanese and Korean restaurant inside the hotel, their own coffee shop should not be your first choice.
Concierges speak excellent English and are very helpful with all issues.

I'd stay here again.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 18, 2012

The room was generally well equipped and clean but the bed was very hard. It wasn't very near the metro either. Most taxi drivers were also not keen to drive back to Tong Mao Hotel from other areas, probably because they were unlikely to get passengers back. The staff was generally polite and responsive. Restaurant food were expensive and unpalatable. The spa there was fantastic though.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 3, 2012

We stayed in this hotel for 4 nights during September. We pick this hotel because it is just 5 minutes walk to our Shanghai Office. The bedroom is nice, complimentary drinking water is provided every day, towel, toothbrush, soap, shapoo, hair dryer, personal safe, kettle etc all are provided, for iron and iron board is on request basis (it only took the house keeping few minutes to sent to our room). They have gym and pool on level 11 if I am not wrong which open until 10pm. (There are lots of TV channels)

Breakfast is nice, combination of international and traditional Chinese breakfast, a lot of choices. Check in and check out is fast. 3 restaurants in the hotel which are North Korean food, Japanese food and a Chinese food to choose from. We tried the North Korean food which is ok. Or you can just take a taxi from hotel to a nearby mall in pudong (recommend:上海第一八佰伴 address: 501号 Zhangyang Road Pudong (addres in chinese:浦东新区张杨路501号) only cost you RMB14/trip. There are plenty of restaurant and departmental store.

Location: Only 15 Minutes walk from the subway station (Century Ave – 世纪大道), this station can connect to metro line 2,4,6 and 9.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 30, 2012

Excellent hotel.
Bathroom is very nice, room is large, bed is comfortable, hall ways are nice and big, elevator is fast, breakfast is excellent for a Chinese hotel with international and Chinese food, stuff very polite, but not all speak English. Well located, 15 min walk from the subway station (Century Ave), bar, restaurant, gym, spa, swimming pool, very good. I recommend this hotel if you are staying in Shanghai.

Room Tip: Room 1111 - good enough
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CALCUTTA, INDIA
Top Contributor
64 reviews 64 reviews
48 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 28, 2011

The hotel is quite nice. Rooms are modern , big and very good. Modern and clean bathroom like other modern 4 star hotel. Breakfast is also ok. But the area is very quite with no restaurant, shops or malls nearby which may be little boring in the evening. However if you have work in Pudong area then it is convenient.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tong Mao Hotel

Address: No.357 Songlin Road, Pudong New District, Shanghai 200122, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#78 Spa Hotel in Shanghai
#245 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tong Mao Hotel 3.5*
Number of rooms: 309
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Also Known As:
Tong Mao Shanghai

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