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“A very good experience overall.” 4 of 5 stars
Review of Tong Mao Hotel

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Tong Mao Hotel
3.5 of 5 Hotel   |   No.357 Songlin Road, Pudong New District, Shanghai 200122, China (Lujiazui)   |  
Hotel amenities
Ranked #261 of 3,950 Hotels in Shanghai
California
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
55 helpful votes 55 helpful votes
“A very good experience overall.”
4 of 5 stars Reviewed December 13, 2013

For the price offered, I took the gamble on location. It's a 15 minute walk to any Metro Station, but the hotel makes up for that shortcoming with the rooms.
Great bedding, mattress and pillows, which is not always a given in China in this category.
Housekeeping was very much on top of issues.
Great Japanese and Korean restaurant inside the hotel, their own coffee shop should not be your first choice.
Concierges speak excellent English and are very helpful with all issues.

I'd stay here again.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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99 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 18, 2012

The room was generally well equipped and clean but the bed was very hard. It wasn't very near the metro either. Most taxi drivers were also not keen to drive back to Tong Mao Hotel from other areas, probably because they were unlikely to get passengers back. The staff was generally polite and responsive. Restaurant food were expensive and unpalatable. The spa there was fantastic though.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 3, 2012

We stayed in this hotel for 4 nights during September. We pick this hotel because it is just 5 minutes walk to our Shanghai Office. The bedroom is nice, complimentary drinking water is provided every day, towel, toothbrush, soap, shapoo, hair dryer, personal safe, kettle etc all are provided, for iron and iron board is on request basis (it only took the house keeping few minutes to sent to our room). They have gym and pool on level 11 if I am not wrong which open until 10pm. (There are lots of TV channels)

Breakfast is nice, combination of international and traditional Chinese breakfast, a lot of choices. Check in and check out is fast. 3 restaurants in the hotel which are North Korean food, Japanese food and a Chinese food to choose from. We tried the North Korean food which is ok. Or you can just take a taxi from hotel to a nearby mall in pudong (recommend:上海第一八佰伴 address: 501号 Zhangyang Road Pudong (addres in chinese:浦东新区张杨路501号) only cost you RMB14/trip. There are plenty of restaurant and departmental store.

Location: Only 15 Minutes walk from the subway station (Century Ave – 世纪大道), this station can connect to metro line 2,4,6 and 9.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 30, 2012

Excellent hotel.
Bathroom is very nice, room is large, bed is comfortable, hall ways are nice and big, elevator is fast, breakfast is excellent for a Chinese hotel with international and Chinese food, stuff very polite, but not all speak English. Well located, 15 min walk from the subway station (Century Ave), bar, restaurant, gym, spa, swimming pool, very good. I recommend this hotel if you are staying in Shanghai.

Room Tip: Room 1111 - good enough
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CALCUTTA, INDIA
Top Contributor
64 reviews 64 reviews
48 hotel reviews
Reviews in 33 cities Reviews in 33 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 28, 2011

The hotel is quite nice. Rooms are modern , big and very good. Modern and clean bathroom like other modern 4 star hotel. Breakfast is also ok. But the area is very quite with no restaurant, shops or malls nearby which may be little boring in the evening. However if you have work in Pudong area then it is convenient.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai
Top Contributor
58 reviews 58 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 7, 2011

Good location in the heart of the city, close to exhibition centre and main business areas, shopping areas. A little old property therefore everything has a slight old look and feel- breakfast spread is ok. but central location makes it suitable for business travellers.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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rotterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 5, 2010

As a previous reviewer stated, this is a stated-owned hotel and therefore not as plush nor as service-oriented for a business traveler as might be expected. However that also means that your wallet and naivety are not constantly targeted being a foreigner,

For instance a gem at the hotel is the spa, where you can get an excellent 90 minute massage for under CNY 200! None of the plush hotels I stayed at had anywhere near as good a massage service (in fact I was constantly haggled to upgrade the massage I selected to more expensive treatments, which were then very unprofessionally carried out), and tended to charge 4-5 times more.

If you can do without the fake lip-service of the more westerner-oriented hotels then this is worth a try.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tong Mao Hotel

Address: No.357 Songlin Road, Pudong New District, Shanghai 200122, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#74 Spa Hotel in Shanghai
#167 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tong Mao Hotel 3.5*
Number of rooms: 309
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Also Known As:
Tong Mao Shanghai

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