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“Package Tour hotel - did not expect too much !” 3 of 5 stars
Review of Grand Mercure Shanghai Baolong

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Grand Mercure Shanghai Baolong
4.0 of 5 Hotel   |   No.180 Yixian Road, Shanghai 200434, China (Jiangwan / Wujiaochang)   |  
Hotel amenities
Ranked #415 of 3,734 hotels in Shanghai
Thornhill, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Package Tour hotel - did not expect too much !”
3 of 5 stars Reviewed May 2, 2013

Stayed at hotel 2 nights before and after a tour. The first night the room was smaller and window facing a wall. The 2nd night, we had a bigger and better renovated room facing the highway. Like all hotels in China, big and impressive lobby but always something not quite right in the room furniture or fixture in the washroom. Rooms were clean and the beds were comfortable, it was ok for 2 nights. Wifi was not free. The included breakfast, selection was good but forgettable coffee. Had dinner at the hotel 'Shanghai restaurant'. Food and service were good, the portion was huge and cost was reasonable (considering it is a hotel restaurant).

Room Tip: Ask for bigger room not facing the wall.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Xiamen
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 22, 2013

Like some other hotels, this one also has a "Grand entre" all big and shinning, whiles the rooms are just ok. The breakfast not good. the staff dont know how to smile, and are in need of training in the art of hospitality. They dont seem to like their job. I had a room service burger as well, which was ok, unfortunately to salty.

The swimming pool however was nice, and the gym very ok. Location in Puxi little out of the centre.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2013

Hotel room is very clean and bed is comfortable, friendly staff in front desk. Valuable price but it is quite far and not easy to found Subway and transport.
Both lobby and room can not access wifi, it is a bit disappointed. Need to pay for wifi access (in the day time only).

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIngapore
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 9, 2013

Stayed here for 2 nights for leisure and was disappointed. This Grand Mercure is an ordinary four star property one would expect- no surprises and nothing exceptionally impressive about. Location was out of the city centre and one would need to rely alot on the taxi. The nearest shopping area is a 10min taxi ride away to "wujiaochang" where you can find big brand labels such as uniqlo. It is basically situated in a residential area.

Rooms were clean, modern and well maintained. Bed were comfortable but yet definitely not the best Grand Mercure i have stayed in. Service were mediacore but the conceirge did help us to get a taxi. Not extremely helpful but ok.

Breakfast have a decent selection and the ambience was commendable. It would have been better if there are more seatings at the lobby for guests. Was also disappointed as there are no complimentary wifi in room. Wifi at lobby was also unstable.

In short- a poor value stay given the price I have paid, probably never again!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIngapore
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 9, 2013

Stayed 2 nights on a recent China trip and hotel's located away from the centre as mentioned by fellow reviewers with not much shops nearby apart from some convenience shops at the side lane. While hotel lobby and restaurants looks polished, the bedrooms has a worn out look though bathroom looks relatively new, clean. Housekeeping's abit lacking as carpet didn't get thoroughly vacumn on the 2 days i stayed there (can see a nutshell lying under the bed). Must say restaurant's spacious and serve a very good breakfast choice and lovely croissant (as befit a French hotel chain?)

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 1, 2013

I usually stay at this hotel because it has a great gym and it is conveniently located for my business. But I wouldn'trecommend it id what you want to do is tourism as it is far from any attraction.
If your stay is long you won't realice as rooms areclean upon arrival but if you stay over a week you will see that cleaners just limit to change towels and bedsheets.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed March 20, 2013 via mobile

(-) 1)you need 30 minutes to go to Nanjiang's road; and 60 minutes to go to airport.
2) the lobby don't have convenience chair/sofa for sitting, but they have if you buy drink or food. 3) they don't have wifi in the room, even in public area you need to pay.4) almost the staff's hotel in breakfast area can't speak English even for simple conversation, it difficult for me to order or ask something.

(+). Nothing!

Stayed March 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Mercure Shanghai Baolong

Address: No.180 Yixian Road, Shanghai 200434, China
Location: China > Shanghai > Jiangwan / Wujiaochang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#192 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Official Description (provided by the hotel):
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai

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