Spent a week here attending a convention. Hotel is in great location for convention center, financial district and some tourist attractions ( Pearl Tower, Aquarium, river cruises, IFC mall, Super Brand Mall). Davide Barnes is an excellent manager with a friendly, efficient staff who cannot do enough to please. The rooms are spacious and comfortable with a good work area. Food in all the restaurants is top quality and delicious. Hubert, manager of Yi Cafe, is always welcoming with a friendly smile, and is there to ensure top level service. Breakfast is amazing, with choices to suit every taste from traditional eggs, fruit, cereal and pastries to charcuterie, dim sum, Indian, Thai, Japanese, Malay cuisines.
We had used the car service to and from the airport and they greeted us in the arrival hall with the car immediately outside. Did not encounter any difficulties.