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“The hotel with the rotating restaurant above Shanghai” 5 of 5 stars
Review of Jin Jiang Tower Hotel

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Jin Jiang Tower Hotel
4.0 of 5 Hotel   |   No.161 Changle Road, Huangpu District, Shanghai 200020, China (Huaihai Road)   |  
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Ranked #142 of 3,934 Hotels in Shanghai
4.0 of 5 stars 447 Reviews
Veles, Republic of Macedonia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
“The hotel with the rotating restaurant above Shanghai”
5 of 5 stars Reviewed November 5, 2013

Dramatical view from the top of the hotel: A restaurant that is unnoticeably rotating, so the night view is always new and exciting while you have your dinner. The food is fantastic. Excellent rest after a hard day at work.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Manager at Jin Jiang Tower Hotel, responded to this review, November 8, 2013
Dear Guest: It was really great to heard that you have enjoyed your stay with us and Thank you very much for your support to JinJiang Tower! We are Looking forward to your next visit and enjoy memorable stay with us!
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447 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Chinese (Simplified) first
  • Danish first
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Germany
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 27, 2013

The Jin Jiang Tower Hotel is located in almost the heart of Shanghai. Xujiahui District, which is Close to Huaihai and Maoming Road. Directly at Changle and Ruijin Road. Some interesting Locations are very Close by, like Xintiandi for having a beer or dinner, which is only 10 minutes walkway from the Hotel. Around the Hotel there are several other bars and Restaurants, like the Xinwang Restaurant, just around the Corner. Good for dinner. For Shopping there is the Huaihai Road, which is only 5 minutes walkway from the Hotel. Nice Shopping experience with a lot of brand Shops.
The Hotel itself is already some years old, but still in good conditions. The rooms are clean and big. The Price-Performance-Ratio is acceptable for this 5-Star Chinese Hotel. it has a very international touch. The rooms are comfortable and offer also a big bath. In Executive Floor you can enjoy a great view over the City of Shanghai.
The rooms are big and clean. The executive floors are comfortable with a big rooms and bed and you can use the executive Lounge, which offers coffee in the afternoon with cake and beer and small Snacks in the eve. The Standard rooms look big, but sometimes to be reconditioned.
The Hotel staff is very friendly and helpful and courteous. They care for the guests and do their best they can. Breakfast is also almost international. You can have different types of bread and Special prepared eggs as well as you can find cheese and jam for the European guests.
All in all the Hotel is recommendable from the cleanliness, the friendly staff, the size of the rooms and the breakfast, as well as the fantastic Location. The Price-Performance-Ratio is good. A Hotel which can make you the stay in Shanghai more convenient

Room Tip: There is no recommendation for any room. Maybe only from the Level. Executive floor is on top of the...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Owner at Jin Jiang Tower Hotel, responded to this review, October 28, 2013
Dear guest :
Thank you for sharing your experience on TripAdvisor platform. We are very glad to know that you have enjoyed your stay with us! Thank you once again for your comments, and we hope to see you again !

Best wishs!
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Milan, Italy
Top Contributor
109 reviews 109 reviews
47 hotel reviews
Reviews in 52 cities Reviews in 52 cities
120 helpful votes 120 helpful votes
1 of 5 stars Reviewed October 26, 2013

It looks like 2o years ago it was an up-market hotel, probably one of the best in Shanghai. Probably since then nothing has been done to keep the pace of timing.
It's a huge hotel, just in front the stadium. Location is not bad if one has to manage some business in the area, not good for tourism.
Check in experience is terrible, registration still on hand written paper, many sheet of paper. Rooms small, very bad smell, very low ceailing (I could touch it!). Furnitures evidently the same as the opening 20 years earlier. Internet not working (refunded when checked out), complained of that, committed to fix, no fixing during my stay.
Restaurant for dinner (buffet) very poor, not in quantity but in quality....I had an host and it's been embarassing.
Astonishing high price for the hotel level and location.
I strongly suggest to avoid this hotel.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Manager at Jin Jiang Tower Hotel, responded to this review, November 8, 2013
Dear Guest,
Warm greetings from Jin Jiang Tower Shanghai. Thank you for taking the time out of your schedule to post your review of your most recent stay with us.

We shouid do the apologize to you .And your comments are very improtant and helpful for us.We'll try the best to improve our service and production .

Please know that we would be eager to have the opportunity to serve you better in the future. I hope that we have the opportunity to having you back at Jin Jiang Tower Shanghai!
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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 9, 2013

Can't really fault this hotel. Bathrooms are a little dated but otherwise spacious room, very comfortable bed, user friendly a/c system, english speaking staff throughout (cleaners, restaurant, front desk), great "western" breakfast selection, good coffee. Stayed level 25 for roughly 600rmb, great value for a Shanghai 5 star hotel. Would stay here again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Front Office Manager at Jin Jiang Tower Hotel, responded to this review, September 12, 2013
Dear Gus M

Thank you for sharing your experience via TripAdvisor platform and we are happy to hear that you have had a comfortable stay with us! On your next visit, please don’t forget to check out our latest accommodation and dining offers on our hotel official website! Our team and I look forward to serving you again in the future.

Best regards,
Agnes zhou
Front Office Manager
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Claremont, California, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 28, 2013

I recently stayed here a night before flying out of Shanghai Pudong. Check in took abnormally long for a hotel of this calibre. Thank you to the staff for upgrading me to an executive room, which was furnished very well. I wish there were more electrical ports and perhaps an outlet adaptor in the room, but otherwise the room was splendid. My room must not have overlooked a very good part of the city because I looked out and never bothered with the windows again. Service was a little tired and snappy at the manager's desk and the reception, but otherwise, it's a good place to stay. Breakfast was very crowded and staff seemed to be overwhelmed.

The subway about two blocks away.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Front Office Manager at Jin Jiang Tower Hotel, responded to this review, July 1, 2013
Dear Cyron12:Thank you very much for sharing your experience on TripAdvisor platform. We apologize for any inconvenience that the situation may have caused to you. Please rest assured that your comments have been shared among our team for review and improvement. Meanwhile, please feel free to reach out to us for any additional comments. Thank you once again for bringing your feedback to our attention, and we sincerely look forward to be of your service again in the near future.
P.S. Please contact with our service centre for any further assistance during your stay.
With kind regards
Agnes Zhou
Front Office Manager
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Beijing, China
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2013

Spend two nights here in June'13
Location - excellent - nearby ATM's , eating joints, underground/subway - good places to walk around and laze around
Decent room service - but need to be reminded to clean up
Are stingy with the water bottles and tea bags - need to be reminded once in a while
Many tall buildings nearby, so not so much of a view - maybe if you go to a higher floor it might be helpful
Concierge services are lacking - they were not able to direct us to good places of interest nearby - in fact gave us some wrong info about a "water town" said it was "not to far" and taxi would charge only around CNY100 - we finally landed up in another nearby town called Suzhou with a taxi bill of CNY400 !!!

Room Tip: Our room did not have any great view - just overlooked some other low lying houses - not sure if the...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Manager at Jin Jiang Tower Hotel, responded to this review, June 8, 2013
Dear Suvarma:Thank you very much for sharing your comments with us.We apologize for any inconvenience that the situation may have caused to you.Please rest assured that your comments have been shared among our front office team for review and improvement.Meanwhile, please feel free to reach out to us for any additional comments. and we sincerely look forward to be of your service again in the near future.

Agnes Zhou
Front Ofice Manager
Report response as inappropriate
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Beijing, China
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2013

Stay two nights in this hotel recentl. Here comes good ones
- Spacious and Clean Room
- Upgraded to Executive Room
- Free WiFi
- Lots Breakfast Selections
- Nice service
- Convenient Location
- Comfortable bed

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Front Office Manager at Jin Jiang Tower Hotel, responded to this review, June 3, 2013
Dear GOODMIUMIU:Thank you for your lovely review on TripAdvisor platform. It is encouraging to learn that you are greatly satisfied with our service and hotel facilities.
Please feel free to check out our latest special offers available on our hotel official website!
Thank you for your positive comments once again, and we look forward to serving again in the near future!

Best regards,
Agnes Zhou
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jin Jiang Tower Hotel

Address: No.161 Changle Road, Huangpu District, Shanghai 200020, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Huaihai Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#121 Luxury Hotel in Shanghai
#126 Business Hotel in Shanghai
#197 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jin Jiang Tower Hotel 4*
Number of rooms: 582
Official Description (provided by the hotel):
Ideally located in the former French concession, near the Huaihai Road Central Business District, Jin Jiang Tower Shanghai enjoys a most convenient traffic, close to Xin Tian Di and People's Square. As a flagship hotel of Jin Jiang Hotels Group, the largest hotel group in China and Asia, the hotel is one of the best venues to overlook Shanghai downtown landscape. Choosing a hotel receiving more than 370 heads of states, foreign dignitaries and celebrities, the guest will experience exquisite oriental-attentive services.The hotel owns 582 rooms and suites, where high-speed WiFi network fully covered including the public area. All the guests may enjoy the cutting-edge digital system during your stay at Jin Jiang Tower Shanghai. ... more   less 
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Also Known As:
Jin Jiang Hotel
Hotel Jin Jiang

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