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“Excellent Staffs!!” 5 of 5 stars
Review of Holiday Inn Vista Shanghai

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Holiday Inn Vista Shanghai
4.0 of 5 Hotel   |   No.700 Chang Shou Road, Shanghai 200060, China (Changshou Road)   |  
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Ranked #131 of 3,934 Hotels in Shanghai
4.0 of 5 stars 401 Reviews
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent Staffs!!”
5 of 5 stars Reviewed June 5, 2013 via mobile

First of all, good value for money just like other Holiday Inn. +10 points.

When I was waiting to be checked in, a Japanese staff took the initiative to converse with me in Chinese. +10 points.

Whenever a staff saw me in the lobby or at the corridor, they would greet me with good eye contacts and smiles. Not something I always get even in five star hotels. + 20 points.

The night before I checked out, I approached concierge to ask for distance between hotel and train station, they offered booking me a taxi which turned out to be the right thing to do. And the concierge head also took the initiative to get feedback of the hotel. + 20 points.

Now comes the part that impresses me the most. ... when I was waiting for taxi in the morning, one of the staffs was so passionate that she stood in the middle of the busy road trying to flag down the taxi for me. See picture that I took. +20 points.

If I add all that points up, 100 points.

To sum these all up, this is a hotel that cares about her customers, and they do it in a manner that is coming from their heart.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandy l, Front Office Manager at Holiday Inn Vista Shanghai, responded to this review, June 12, 2013
Highly appreciate for your time to share your experience with us. We are happy to know that you were enjoying your stay with us! Our aim is to create a great hotel guest love. Look forward to welcoming you back to Holiday Inn Shanghai Vista!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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401 reviews from our community

Traveler rating
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    197
    54
    12
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Essex
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2013

Stayed at this Hotel on our Taste of China Tour with Virgin Holidays, Check in was quick and the rooms were very good standard and clean, staff good and most spoke English, concierge was very helpful during our stay giving a card out which you could show Taxi drivers for returning. Breakfast was excellent with both Chinese and Western style food, all you could eat. There is some shops and a market just up the road where there was the local McDonalds, a KFC further afield so you wont starve. Liked Shanghai a lot especially the Bund at night and the Nanjing road leading down to Peoples square for shopping. The Bund gets quite packed with people at night, also you need to be very careful when crossing the roads as Mopeds and Bikes ignore the traffic lights and Cars don't stop at non Light controlled pedestrian crossings, you see most of the locals dodging cars and bikes when crossing but no one seems to get hurt! Only criticism we had was the Hotel is not in the centre but Taxis are very cheap.

Room Tip: Higher floors give a better view, lifts are good and fast so not a problem. You need to ask if you w...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandy l, Front Office Manager at Holiday Inn Vista Shanghai, responded to this review, June 2, 2013
Highly appreciate for your time to share your experience with us. We are happy to know that you were enjoying your stay with us! Our aim is to create a great hotel guest love. Look forward to welcoming you back to Holiday Inn Shanghai Vista!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blackpool, lancs
Top Contributor
76 reviews 76 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 2, 2013

Stayed at this hotel as the first stop on the "Splendours of China" tour & was pleasantly surprised. The rooms were spacious & well appointed and breakfast was one of the best we had all tour. There are local eateries nearby as well as the obligatory KFC, McDonalds & Starbucks (left out of the hotel). When going out alone on our first evening the concierge made sure the taxi driver knew where we were going & taxi travel to the Bund was about £3.50 for the 15/20 minute drive. Bargain.

Room Tip: Some members of our group had rooms overlooking the frontage & were disturbed by noise from the...
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandy l, Front Office Manager at Holiday Inn Vista Shanghai, responded to this review, May 6, 2013
Highly appreciate for your time to share your experience with us. We are happy to know that you were enjoying your stay with us! Our aim is to create a great hotel guest love. Look forward to welcoming you back to Holiday Inn Shanghai Vista!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
5 of 5 stars Reviewed April 29, 2013

I stayed at this hotel for 2 nights. I think this is the one of the great Holiday Inn hotels in Shanghai I've ever stayed. Hotel staffs did excellent service, I was surprised that I almost did not need to wait for calling taxi in the morning. And they do have a nice pool on the top floor of the hotel, bright and spacious! I love it!

Room Tip: Free WIFI in the lobby:)
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mandy l, Front Office Manager at Holiday Inn Vista Shanghai, responded to this review, May 2, 2013
Highly appreciate for your time to share your experience with us. We are happy to know that you were enjoying your stay with us! Our aim is to create a great hotel guest love. Look forward to welcoming you back to Holiday Inn Shanghai Vista!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 28, 2013

Typical Holiday Inn in Asia. Tired but clean. Staff were friendly enough but the concierge made our stay! Always very helpful and made sure we get to where we are going by advising taxi driver before hand. We were given a card that has hotel name and directions in Chinese so never a problem of getting back. Bit out of the way but the price certainly compensated that. Taxis are dirt cheap so no worries. Great selection for the buffet breakfast and pool was lovely. If the standard of the rooms don't really worry you then everything else is great!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

Stayed 4 nights on the executive floor. Arrived late after a long day of working and traveling. The staff made us very welcome and were very efficient in checking us in. Thanks to John and Nicholas for all there help. The rooms were very clean, modern and comfortable. Most importantly very quiet. Couldn't hear any noise which was very welcome. The staff in the executive lounge were wonderful and by the second day had our preferences remembered for breakfast which was very impressive. Congratulations to the GM Lucy and all the staff. A wonderful experience staying here and one that I will repeat and recommend. The location is good now with the subway being convenient and easy access to Hongqiao airport and train station.
Thanks to you all
Chris

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crawley
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 22, 2013

This is a typical holiday inn, its in a great location and at a good price. What makes this stand out from the other holiday inn's is their great general manager called Lucy, from the moment i got up early for breakfast to returning from a days work and then finally going to bed after a couple of beers, she was there, inspecting everything, greeting everybody and making sure that this was a cut above the other Holiday Inn's around. The hotel its self looks like it could do we a little investment but its clean and comfortable and the service is great.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Vista Shanghai

Address: No.700 Chang Shou Road, Shanghai 200060, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Changshou Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#113 Luxury Hotel in Shanghai
#118 Business Hotel in Shanghai
#136 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Vista Shanghai 4*
Number of rooms: 290
Official Description (provided by the hotel):
Holiday Inn Shanghai Vista is strategically located on Chang Shou road at the intersection of Pu Tuo, Jin An and Chang Ning districts, the hotel is only 10 minutes drive distance from City Center.Just 20 minutes drive from the Hong Qiao Airport, 55 minutes from the Pudong International Airport and 5 minutes from the Shanghai Railway station, the hotel is perfectly situated for business, sightseeing and shopping.Holiday Inn Shanghai Vista has 290 contemporarily designed guestrooms including 4 Executive floors, 6 Non-smoking floors, 59 suites and 1 Shanghai Suite.The hotel features 2 Lounges & 1 Bar. ... more   less 
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Also Known As:
Holiday Inn Vista Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn

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