Hotel was reommended by my Chinese business assorciates as a 4 stars hotel. As price was excellent on Agoda booking website 75$ for single room), i booked an upgraded room (95$), which was an excellent choice - free breakfast (wonderful Buffet with everything you can want), free use of business center, afternoon tea and happy hour at the bar. Staff very polite and speak good English. Will stay there again in coming trips.

i stayed here for 3 nights...this is my 5th time in last 4 years....i like this hotel very much as location of this hotel is very good...as it is centrally located....you can reach Nanjing street with in 10/15 minutes...it takes hardly 30 RMB....room were nice and cozy...also room service was very good....even at late night you get taxi to go any where and it is very safe.

This hotel was booked as part of our China tour. Unfortunately the hotel is miles from the main city area. We agree with the reviews left by other travellers. The outside of the building looks great as is the foyer and lift lobby but the rest of the hotel is in need of some renovation as it is looking tired and carpet in the dining room really should be replaced as it was really stained. There was mould in the bathroom and the shower setup didnt work properly. Water came out of the tap at the same time as it came out of the shower head. The thermostate on the airconditioner must of been broken because you either froze or it got hot and stuffy in the room.
Reception staff were far from helpful unless you were Chinese. Most of the time you had to wait to be served and then it was as if they were doing you a favour in serving you.

Definately wouldnt stay there again if we ever went back to Shanghai. Book a hotel somewhere closer to the city centre. There are plent of hotels closer to the city and shops in Nanjing Road and the Bund area. It appears that the hotel's main clientele are tour groups. Made for a dissapointing start to our tour.

Located in the heart of the old shanghai city and its proximity to some of the main trade centres, Galaxy hotel offers very good locational advantage to the business traveller. The size of the rooms are pretty big, but needs some renovation in the Bathroom. A very good work desk and internet are added advantage. The breakfast was very good, however did not get chance to go to the restaurants there. The housekeeping staff was very courteous and ready to serve you at all the times. All in all a very good value for money and would definitely stay there for my next visit to Shanghai, if for the trade fairs.