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“Not the best choice on The Bund” 3 of 5 stars
Review of Broadway Mansions Hotel

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Broadway Mansions Hotel
4.0 of 5 Hotel   |   No.20 North Suzhou Road, Hongkou District, Shanghai 200080, China (The North Bund)   |  
Hotel amenities
Ranked #177 of 3,560 hotels in Shanghai
Grenaa, Arhus, Denmark
Top Contributor
84 reviews 84 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Not the best choice on The Bund”
3 of 5 stars Reviewed November 22, 2012

The hotel is definitely not a 5 star hotel as they advertise on their website. It is an okay hotel with a good location near The Bund, but it is certainly not a 5 star hotel.
- They charge 80 RMB (13 USD) per day for internet, but the internet is not upgraded to the level which could be expected in 2012, it's gave me big problems as I come to Shanghai for business and need efficient internet.
- Climate system are not cooling in the winter season although the temperature of my room was 26 degrees (celcius)
-The hotel appears a bit worn in different places, it's need renovation and upgrading.
- Service is okay but absolutely not top level.
- Breakfast is not giving value for money as well, they charge a price of 147 RMB (25 USD), the last few days I went to a Starbock's coffee shop nearby instead of having breakfast at the hotel.

I have been here several times in the past 10 years, at this hotel, and they have repeatedly announced that they are in the process of renovation but I can not see any improvement. It will probably be the last time that I stay here.
PS: I have been many times in China and had many positive experiences in other hotels.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 22, 2012

This hotel is located on the edge of the Bund, the most colorful and energetic sight in Shanghai. Adequate room, good service, and great breakfast buffet. The streets can be noisy, but closed windows completely block out the honking horns. Two small grocery stores are a couple block away and a variety of prepared snacks and beverages are available on the Bund.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, Greece
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2012

Location and view are great, but rates could be lower and breakfast needs to be improved !!!
By the way, around 9am you can't find any free table, you have to join someone... or some
nice lady, if you are more lucky, hehe !!

Room Tip: Ask for a standard river view room, it's fine, no need to pay the big difference for the executi...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 18, 2012 via mobile

Nice location but rock hard bed. I was annoyed by the horns honking but learned that it is normal. If higher up and a soft beds I'd recommend it. View is nice and location convenient and very nice staff.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 17, 2012

Back in 1937 when this hotel first opened, it was "the place". In 2012, it still has location on its side and wonderful art-deco motif.. Staff are competent, speak English and do try their best to make your stay a good one.
If I had one problem with the hotel it would the hotel buffet breakfast. The buffet is presented well but if you are a party of 2, you will be sharing your table with others. Not a bad thing, necessarily, but the space if tight. I appreciated the fact the chefs did their best to not have the same breakfast items everyday, there was variety and enough items to select from. But the one problem I continually experienced every morning of my four day stay, the coffee was lukewarm to cold. Small thing, yes, but I can't understand how it could that way day after day.
Other than that, the experience was going back in time to a different era when you entered hotel.

Room Tip: Request a room overlooking the Bund...the night lights on the Garden Bridge and other buildings is a...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
143 reviews 143 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 12, 2012

The Hotel is heritage listed and forms an integral component of the historical Bund experience. Firstly however don't miss the high speed Maglev experience from the airport but whatever you do avoid the "Red Cabs" as they will rip you off inflated fares. The Bund is the old english side of the Huangpu River with essential the Mansions as the start of the heritage trail. The staff at the Hotel are warm and courteous and accomodation is very comfortable and rooms well decorated and king size bed extremely suportive of good rest. The addition of a loofa in the bathroom is a nice touch. The TV system incortporates a computer with Internet features but is an outdated and slow feature that was superseeded by better ethernet. Our room had access to the executive lounge which is a pleasant quiet getaway with views over the river and surrounds. Whilst breakfast can accepted in this lounge we preferred the usual guest facilities for a broader selection which was top qulaity fair and excellent table service. The views from this area were spectacular even during the day but at night is when you appreciate the location of the hotel. The Bund is alive with colours and all the buildings are floodlit and a wonderful experience. However once you leave the Hotel and cross the minor bridge you see the opposite side of the river and experience the new version of the city, The Pudong. At this point you recognise that the Hotel's location is paramount to your appreciation of the visit. From the perspective of the historical Bund and the newer Pudong we highly recomend the property. The feeling is akin to viewing Hong Kong from the Star Ferry. Nonetheless you are close to transport and the shopping of Nanging Road is also an easy walk away. A stay at this Hotel is a very memorable experience for so many reasons.

Room Tip: For city lights ask for the river views. They are however more expensive.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 12, 2012

From the bellman standing ready at the street to open the cab door, holding umbrellas over our head to keep the rain off, taking our bags from us and escorting us to our room to the roomy old-style comfort of the rooms, everything was first class at this hotel.

Room Tip: Be sure to book a room on the side of the Bund; the views are amazing, and it is well worth the extr...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Broadway Mansions Hotel

Also Known As:
Broadway Mansions Shanghai
Hotel Broadway Mansions
Address: No.20 North Suzhou Road, Hongkou District, Shanghai 200080, China
Location: China > Shanghai > The North Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#72 Family Hotel in Shanghai
#139 Luxury Hotel in Shanghai
#231 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Broadway Mansions Hotel 4*
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