Stayed here for a business conf. Most taxi drivers didn't seem to know this hotel, so pre-print a map if you're taking a taxi here. Check in was complicated because there was an error and though everyone kept smiling, the English-language skills of the check-in staff was very poor. this difficulty with communication persisted throughout the stay - the concierge couldn't understand my requests for help with restaurants and circus tickets, and I just couldn't get my request for an iron and ironing board understood despite multiple attempts. My guide later told me that it's a government-run property, so there's little incentive for anyone to 'serve'. The room itself was adequate, but smelled of smoke (on a non-smoking floor). The bathrooms have been updated and were impressive. I appreciated the free internet in the room. Breakfast was a real disappointment - a multitude of staff (most seemed to mill around aimlessly) and a wide array of food offerings (local and international), but nothing was kept warm (resulting in soggy food), and a good deal of the food didn't seem fresh (incl breads and sweets). The noodle station only operated periodically it seemed. Overall it was a functional, great bathrooms and free internet, but service and food below par, and communications really challenging.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Travelocity, Despegar.com, Ctrip TA, Odigeo, TripOnline SA and Tingo so you can book your Oriental Riverside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Oriental Riverside Shanghai
- Hotel Oriental Riverside
- Oriental Riverside Hotel Shanghai