We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superb period rooms - a hotel with history and charachter...” 4 of 5 stars
Review of Astor House Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Astor House Hotel to your Saves list
Astor House Hotel
3.5 of 5 Hotel   |   No.15 Huangpu Road, Hongkou District, Shanghai 200080, China (The North Bund)   |  
Hotel amenities
Ranked #79 of 3,934 Hotels in Shanghai
4.0 of 5 stars 812 Reviews
Yorkshire, United Kingdom
Top Contributor
509 reviews 509 reviews
151 hotel reviews
Reviews in 193 cities Reviews in 193 cities
596 helpful votes 596 helpful votes
“Superb period rooms - a hotel with history and charachter...”
4 of 5 stars Reviewed March 28, 2014

We spent 1 night here in March 2014 (We had spent 3 nights already in Shanghai in a different hotel - this was just a stopover as passing through).

The whole hotel is a wonderful historical time capsule - the lobby, corridors and rooms are awash with history and charisma. There are many historic photographs and explanations putting the hotel in it's historic context.

The room was gorgeous - really impressed with the period feel and fittings - a luxurious feel throughout. Bathroom equally impressive.

The location is pretty good too - 10 mins walk from the riverfront on the bund and views across the water to the imposing skyline - particularly impressive when lit up at night.

Downsides ? It is a bit of a trek to a Metro station (Not a great disadvantage as there are so many things within walking distance). Our biggest issue was the wifi. Its free - but there is a 16 digit unique logon - and then a system where one takes your passport number and add numbers to it as a password..... we couldn't get it to work for ages and had to go back to reception to get the info again (And wait for 20 mins behind a huge tour group). And then when you log off to go out / sleep you have to go through the whole rigmarole again to get back on. Even Mc Donalds let you have free wifi with no fuss - how can it be so difficult ?

Sounds a tad picky (ok it is) but when you are stopping over, you arrive tired and need to confirm flights online its a real faff.

Breakfast was ok - not the best but no horror stories either.

However the Hotel infrastructure and history and character certainly make this somewhere to seriously consider.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

812 reviews from our community

Traveler rating
    295
    390
    84
    31
    12
See reviews for
123
264
99
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 24, 2014

Well located at the North Bund, Astor House (built 1846) provides comfortable Victorian style accommodation in a very modern city. From the impressive foyer featuring portraits of the famous people who have stayed there to the rooms which by any standard are huge (mine had two queen sized beds plus a balcony and acres of floor space).

The staff are helpful and speak some English.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2014

Stayed with family of four during a cross China trip. Perfect location just three minutes walk from the Bund. Spacious family room with good standard, though very cold. Flawless service in lobby bar/restaurant, and generous breakfast buffet.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 10, 2014

I was not sure if a hotel so old (1846 !) will be suitable for business purposes. But I was in for a pleasant surprise. Right next to the Huangpu river, it was clean, pleasant and full of old world charm. Several great personalities such as charlie chaplin, albert einstein, bertrand russell and many others stayed in this hotel.

The hotel guests were mostly europeans. Rooms are classically designed with elegant bed, wooden decor, 42 inch philips LED television and a lavish bath room. You take your breakfast in grand peacock hall and the spread was sumptuous.

The best part is the hotel staff. They speak english very well, very courtious and always ready to help.

You step out of the hotel, cross the road and you have the grand view of the Huangpu river. Take memorable photographs of the glittering Shanghai skyline from the old iron bridge just 20 yards from the hotel . The famous nanjing road market is at a walking distance. But most interestingly, the famous Cheap road shopping area is also within one kilometre distance.

I will certainly stay in this hotel when I visit shanghai next time.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 8, 2014

After reading some previous reviews about language problems, we had a few reservation prior to our visit (though more recent reviews haven’t had any issues). However the actual experience had very few issues. Due to a hitch in our travel plans, we had to book an extra night at the Astor House prior to our original booking. We phoned them up, and naturally the call was answered in Chinese. They quickly recognised that an english speaking staff member was required and one came on the phone within seconds. He then was very helpful, including explaining how to get the best price for the additional night. In total we stayed 4 nights.
When we arrived we found that there always seemed to be at least one english speaker around, and they were all extremely helpful and eager to sort out any questions.
The room we had was extremely nice, a very good size, and well appointed and clean.
Our board include breakfast, which was served in “The Peacock Room”. This was a very grand room, and the buffet breakfast had a full range of western and asian fare.
There was a restaurant attached to the hotel “Shanghai Morning”. We weren’t sure if was actually part of the hotel. We only ate there once, and found it to be quite expensive and pretentious. We ventured out other nights and found reasonably priced asian restaurants in the vicinity and by the Nanjing Road E metro station.
The hotel was well located to get down to the Bund, though it was a good 15 minute walk to the nearest metro station.
The hotel also arranged a taxi for us to get to the airport at the end of our stay. They made sure the driver knew which airport and which terminal, and advised us of how much the fare was likely to be. I suspect they had also told the taxi driver to make sure he put his meter on.
Shanghai
We used the metro extensively to do our sightseeing, and also to go out in the evening for dinner. The metro is fairly easy to use and relatively cheap. We decided to get a 3 day pass so that we could use it as much as we wanted. We found that some metro station didn’t speak english, so we had made sure we had pictures of the types of tickets we wanted (the 3 day pass and a maglev ticket). The metro staff were very helpful and pointed out where to go to buy each ticket type.
We’d planned our sightseeing before travelling, so had relied on travel books to identify which places to visit. We never did find Yuyuan Garden, but we did find a fascinating market where our map had implied the garden was, so not a wasted sight. We also went to Xintiandi – this was actually an up market area of boutiques and cafes, similar to London’s Covent Garden. To us this was a disappointment – but each to their own, and some may appreciate it.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2014

Fantastic character hotel. Reception, friendly and helpful if not very well organized, could not find my booking. The whole building is wonderful to walk around with creaky wooden floors, 'antiques' and old pictures of Shanghai on the walls. Room was great. comfortable if slightly small bed, great old style distressed leather furniture. They claim that Charles Chaplin slept in that room.

Food a bit hit and miss and not great value (unlike like the rooms), One restaurant pretty much turned me a way, the next very welcoming.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OXFORD UK
Top Contributor
87 reviews 87 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 5, 2014

Lovely , characteristic hotel near the bund . Impressive entrance and foyer . Lovely breakfast . Porters and bellboys speak more English than the receptionist !!!!! Trying to eat in one of their restaurants was a disasterous experience ... If not too tired try one of many places to eat in the city not at the hotel . Mistake learnt !!! Room was lovely , clean , spacious but again as we chose a triple room as 3 travellers staying together , they seem to get the concept wrong in China .... They just add a very uncomfortable pop up bed and charge you for a regular triple room prices .... No it doesn't work like that at all .... If it wasn't for this detail and the bad dinner experience I could not fault this hotel . Perfectly located . It has great character . Wifi works well in most areas . I'd stay here again but in a double or single room . We had a nice view , glimps of the skyscrapers of the Shanghai City .... Amazing city ... Like New York City ( minus the smell). Recommend .

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Astor House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Astor House Hotel

Address: No.15 Huangpu Road, Hongkou District, Shanghai 200080, China
Location: China > Shanghai Region > Shanghai > The North Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#46 Romantic Hotel in Shanghai
#47 Family Hotel in Shanghai
#116 Business Hotel in Shanghai
#142 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Astor House Hotel 3.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Ctrip TA, Agoda, TripOnline SA, Booking.com and Tingo so you can book your Astor House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astor House Hotel Shanghai
Astor Hotel Shanghai

Owners: What's your side of the story?

If you own or manage Astor House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.