We stayed 4 nights on the 77th floor with a view of the bund/pearl tower and river. The room and bed were very good. We were on a club floor with access to the club lounge. The staff here were exceptionally focused on the customer and the overall experience. the breakfast was good but the evening cocktails and canapes were top quality.
Location is very convenient and the bell boys are more than helpful when you wish a taxi
Thank you Club floor team - you made our stay very special
we have stayed at Grand Hyatt's all over the world and we always have a good experience but you guys are the best.