there are a lot of much better choices in shanghai than this place. in need of updating. indifferent service. inconvenient location.

My children and I had a wonderful time this past week at this hotel. The room was well-appointed and clean, the beds comfortable. Felix Hu, the senior sales manager with whom I made the reservations, communicated with me by email quickly. He also arranged for our train tickets to Hangzhou where my daughters and I stayed for three days upon our arrival to China before we visited Shanghai. He had a car pick us up at the airport, give us our train tickets, and take us to the train station. On returning to Shanghai, they had taken care of the luggage we didn't want to take with us to Hangzhou and had our room ready. The staff was extraordinarily helpful, all speaking English. The hotel is located in the French Concession area, a lovely part of Shanghai. It's not in the center of the tourist areas or the business district but a much nicer and less crowded area. We took taxis to get to our destinations which cost usually less than $2 each time. The buffet breakfast in the hotel was ample and with great selection. My daughters enjoyed the bowling alley in the hotel several times during our stay. On leaving, Mr. Hu gave us a beautiful photo book of Shanghai to remember our stay. We travel a good deal for holidays and would happily stay here again.

For a Shanghai hotel it really is pretty good for its value. The property is owned by the Hong Kong Regal Chain and one can tell that they paid enough attention in order to cater to westerners. The hotel is a little out of the way so one needs to tack on an extra 10-15 minutes per cab ride. The rooms are fairly large by Shanghai 4 star standard. Unfortunately the carpet is a little worn out and the place can use a little updating. The staff throughout the hotel is very friendly and efficient. For budget travelers I would highly recommend it. If your company is paying for it then head on over to Sofitel or JW Marriott where you will be closer to the business districts. The internet connection is a little pricey. I would just walk around the corner to the internet cafe where 3RMB takes care of one hour of log in.

This hotel get's mine "above average" rating in fact only for the great and spacious room as well for the delicious breakfast buffet with plenty of Asian and Western high quality food.
The total hotel concept is however rather "cold" and check-in feels more like entering a governmental building than a relaxing hotel. I have missed the feeling of being welcome; I just had the feeling of having been booked in "a place to sleep". I wouldn't advise this hotel for a long holiday stay, but it is OK for a short business visit.