The hotel itself is beautiful and in a great location to walk to Westgate Mall, Nanjing Road or The People's Square, among many other Shangai landmarks.
As for dining, the Four Seasons Shanghai - seven days a week - breakfast, lunch and dinner buffets are unparalleled.
It's a shame that U.S. Four Seasons properties don't mimic this property at their lounges and cafes... (note to The Bristol Lounge in Boston, which has gone down hill, and ceased to offer a proper Sunday brunch, save for Christmas, Easter, Thanksgiving and Mother's Day.)
The concierge staff, (Clarke, among others); the Executive Lounge staff (Tiffany and Walter included); and entire staff at the hotel, from the top (GM Peter Weber) down, are worthy of their jobs and make each stay a pleasure beyond words.
Only complaint: the smell of cigarette smoke the room, whenever neighbors are smoking. (ick).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for your valuable comment! So glad that you enjoyed our concierge, executive club and F&B outlet. We sincerely look forward to...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.