This is a good Pudong hotel but as with many hotels in China, the service slightly lets the place down.
Travelling on business, I stayed on the "ladies only" floor (28th floor). So why did I have male staff constantly ringing my door bell with a butler service? Bringing me extra (but not that great) toiletries, turn down service, laundry collection and return etc.
The rooms were a good size, the bathroom was fine and the breakfast was slightly below average for a luxury hotel. The pool on the fifth floor is nice and big. Check in and out was swift and efficient.