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Okura Garden Hotel Shanghai: Traveler Reviews

4.5 of 5
No.58 Maoming South Road, Huangpu District, Shanghai 200020, China (Huaihai Road)
Hotel amenities
Okura Garden Hotel Shanghai
Ranked #66 of 3,038 hotels in Shanghai
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428 reviews from our community

    Trip type
Traveler rating
    170
    213
    38
    3
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Date Rating
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“A traditional 5 star!”
4 of 5 stars Reviewed January 19, 2013

Location was great, next to the best shopping area in shanghai. The room was clean and nice, a traditional 5 star hotel (not those luxury kind). The service and attitude from front desk wasn't great, but ok....

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siglistorf, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Great hotel very nice located in Shanghai”
5 of 5 stars Reviewed January 13, 2013

Okura Garden Hotel Shanghai is highly recommendable. It is comfortable by all means. The service is in top. The view over shanghai is fantastic. In the hotel there are excellent restaurants. The atmosphere is nice and quiet.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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boston
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“A lovely hotel experience”
5 of 5 stars Reviewed December 20, 2012

The Okura Garden Hotel is a lovely hotel overlooking a beautiful garden and in a great location in Shanghai. The property is beautifully maintained, comfortable, and the multiple restaurants provide a wide variety and very enjoyable.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basel, Switzerland
Top Contributor
81 reviews 81 reviews
46 hotel reviews
Reviews in 38 cities Reviews in 38 cities
91 helpful votes 91 helpful votes
“Good location, better hotel than some”
4 of 5 stars Reviewed December 20, 2012

The hotel is in a great location amidst impressive gardens. When I arrived early in the morning they had no record of my early check-in and initially told me I would have to wait until at least 10:00 as they were full. Fortunately though I had printed out my confirmation which clearly stated early check-in, and miraculously within 5 minutes they were able to check me in and provide an upgrade - so plus points for that. The provided room was very large and very clean, and the air conditioning/heating actually worked - a big plus compared to other hotels in Shanghai. The bathroom was also large and clean, although there was a slight smell of drains that permeated the space. The biggest downside with the room (is the bed, which is rock hard and very uncomfortable. The other negative of my stay is the quality of the room service food, absolutely the worst food I have tasted - generally swimming in oil, cold and served on greasy plates complete with finger marks, as well as being hugely overpriced.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leeds
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good location n service”
4 of 5 stars Reviewed December 14, 2012

Stayed here for the first time this week, centrally located, good service and immaculate rooms . Don't miss the sky bar , has amazing views of the city . Downside is no Wifi in the rooms which I found ridiculous , had to go down to the lobby to check mails etc which wasn't really good . Would have expected this as standard as cant imagine a hotel not to have wifi in rooms.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Okura Garden Hotel Shanghai

Also Known As:
Okura Garden Shanghai
Shanghai Okura Garden Hotel
Address: No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
Region: China > Shanghai > Huaihai Road
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #66 of 3,038 hotels in Shanghai
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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