Upgraded to a suite after joining their club membership. I was very pleased with how spacious the suite and bathroom was. The decor is a little dated if you generally go for contemporary hotels, but all in all the room served it function and was clean and tidy. I had a room overlooking Nanjing Lu and was very happy with the view. Location-wise, the hotel is close to Raffles - about a 5 minute walk to the metro. The staff was efficient and friendly. No complaints.