This hotel was booked on behalf of our China Spree Tour Package and it was a great stay except for a few minor items that can be overlooked. The room is average size and clean. Location is great with some shopping and restaurants across the street (which close around 10pm or so). The lobby is beautiful and our tour group hung out there until the wee hours daily without any issue regarding our loud talking and music playing. Staff is very attentive and helpful.
Elevators are separated by floors. We stayed on the 6th floor so only 3 of the 6 elevators will go to that floor. There were times when it took the elevators awhile to arrive so you have to be patient!
Our tour guide did give the front desk our passports to hold which was needed for check in but being a very protective person, I went to retrieved it after settling in. Front desk wouldnt give me our passports without our tour guide's involvement (luckily he was around hanging out with some people). On one hand, it's great they were being very cautious but on the other hand, my picture is on the passport.
Another thing was on the day we checked in which was late, I was STARVING. So we decided to eat at the restaurant in the hotel. I was very surprised when I ordered the pancakes (around 11pm) that the waitstaff said it would take about 45 minutes. I'm not sure what ingredients beside milk, flour, and eggs are needed to make pancakes in 45 minutes but that was a surprise for me and my friends. Also, during breakfast, they make small quantities (usually 6-8) at a time so you have to keep your eyes out on the chefs and staff when they restock the display and make a run for it (i.e. pancakes, waffles, dim sum, breads, etc.)
But overall, the hotel was a 5 Star regardless of the few minor setbacks.
- Official Description (provided by the hotel):
- Located in the heart of Hongqiao, Shanghai upscale business district, Renaissance Yangtze Shanghai Hotel is your home away from home. Merely a walk away from top exhibition centers and close to major national and international corporations, it is strictly business blend with pleasure in the most convenient of ways. For meetings and conferences, the hotel offers 22 stylish function rooms, all equipped with the latest meeting solutions technology including a Grand Ballroom. Be it for business or pleasure, the hotel offers an impressive array of first-class facilities and inventive catering solutions. With 5 award-winning restaurants and 2 lounges, indulge yourself with gastronomic temptations ranging from classical Chinese cuisine to modern Western fusion. The Renaissance Yangtze Shanghai Hotel delightfully indulge every business and leisure guest in unparalleled stay experience by combining Savvy Service with a home away from home feel. ... more less
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- Also Known As:
- Renaissance Shanghai
- Shanghai Renaissance