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Renaissance Shanghai Pudong Hotel: Traveler Reviews

4.5 of 5
No.100 Changliu Road, Pudong New District, Shanghai 200134, China (Shanghai New International Expo Center)
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Renaissance Shanghai Pudong Hotel
Ranked #48 of 3,037 hotels in Shanghai
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192 reviews from our community

    Trip type
Traveler rating
    79
    94
    14
    5
    0
Date Rating
Brooklyn, NY
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Happy with the stay”
5 of 5 stars Reviewed February 16, 2013

I stayed for 3 nights in January 2013. My room on the executive level was nice, clean and comfortable. The lounge was fine for breakfast but the 2nd floor buffet was extraordinary for breakfast. They had choices for the palate of travellers from practically anywhere in the world.

Overall, the staff was very nice, helpful and friendly.

The only complaint I had was the room safe was too small for a regular size laptop (13"?), a first for me in my travels in China. Instead of carrying the laptop to the front desk to be locked up I simply hid it in my room while I was not there.

As for the area, it is not the hustling-bustling Puxi area across the river so the activities at night are limited. Thumb Plaza is nearby, so are a few restaurants both in the hotel and nearby. Additionally the metro is not far away for a hop over to Puxi. This hotel is definitely recommended if your business is on the Pudong side of Shanghai.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Great hotel with fantastic service”
5 of 5 stars Reviewed February 13, 2013 via mobile

Great hotel if you are looking to stay in the pudong area. Nice clean rooms, very attentive staff and fantastic service. Walking distance to several dining options and the in-hotel dining is good also. Make sure you speak to the front desk if you happen to have any issues they are very accommodating and willing to resolve problems the moment they occur.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ozvino about Renaissance Shanghai Pudong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhipudong, General Manager at Renaissance Shanghai Pudong Hotel, responded to this review
February 17, 2013
Dear Ozvino,

Thank you for staying with us and I wish you a happy Chinese New Year of the Snake which we just celebrated this week.

I appreciate that you took the time to post such a positive review and it is great to hear that you were impressed by the service of our associates especially the front desk team. We strive to provide all our guests a wonderful stay and it is assuring to hear that we met your expectations. We look forward to welcome you again on your next stay. Our Navigator team will be happy to assist you to discover some new intriguing dining options.

Warm regards

Silvano Dressino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Excellent for business trip”
5 of 5 stars Reviewed January 23, 2013 via mobile

Had a room on club level with access to club lounge. Room was comfortable and well-equipped for doing work in room. Reasonably fast (and free) wi-fi. Lounge offered outstanding food & snacks and the service staff were very efficient and friendly.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Beautiful hotel and impeccable service”
5 of 5 stars Reviewed January 14, 2013

This was the last hotel we stayed at on our two-week long trip touring China. It was a wonderful end to our very memorable vacation. The hotel is more luxurious then we expected and had a grand lobby. Our room was beautifully decorated and the bed was so comfortable. Their breakfast buffet was scrumptious with quality ingredients and a wide variety of choices (Chinese, Japanese, Western food or just fruits and cereal). My husband loved their muesli and had it every morning. Services throughout the hotel from front desk, lounge staff, bell person to restaurant staff were all very attentive and impeccable. My husband and I were pleasantly surprised and truly felt spoiled and pampered.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rockville, MD
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Renaissance Shanghai Pudong Hotel”
5 of 5 stars Reviewed January 4, 2013

Stayed here for an overnight in Shanghai. The hotel restaurant was closed so the breakfast buffet was being held in one of their ballrooms with a huge selection of western and Chinese choices. Food quality is excellent. Was upgraded to a suite. Room was spacious but the layout is tight. Overall, the hotel is starting to show its age as I've stayed here a few times previously, but it is well maintained. Front desk staff helped finish the check in process in room which was a fine touch.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rtlwwt about Renaissance Shanghai Pudong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Renaissance Shanghai Pudong Hotel

Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Address: No.100 Changliu Road, Pudong New District, Shanghai 200134, China
Phone Number:
Region: China > Shanghai > Shanghai New International Expo Center
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 3,037 hotels in Shanghai
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Positioned on the fringe of the dynamic new business district of Pudong, the Renaissance Shanghai Pudong Hotel is the ideal locale for business or pleasure. Located near Pudong’s Century Park, just five minutes from the Shanghai New International Expo Center, and a 15-minute walk from the Shanghai Science & Technology Museum (and Metro station, Line 2), 15 minutes walk to the Laya Plaza and Thumb Plaza, a collection lifestyle for leisure and entertainment. The hotel maintains a time-honored tradition in warm hospitality and is equipped for handling small to large scale events and banquets. Combined with the very latest in guest comforts, the hotel boasts a thoughtful blend of traditional Chinese decor and contemporary Western ambiance; it’s a truly modern hotel with a distinct flavor of old Shanghai: where East meets West and where tradition meets innovation in perfect harmony. ... more   less 
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