One does not usually associate a Courtyard hotel with great eating. More on that later. The location is super- with a caveat – more on that later, too.
The staff are excellent. Friendly, helpful, never in a snit. They combine the best of the Marriott tradition of service and the best of Chinese appreciation for guests. The executive lounge staff are superb – a couple of days in a row and they are calling you by name. Paying for an executive floor room is well- worth it: the lounge has really good food, morning and night, and excellent service, not to mention private check- in and check- out and complementary use of meeting rooms for a couple hours per day.
The rooms are good- sized, not super- large but comfortable. Fittings are all very good and modern, and done with taste. The one drawback is that there is precious little drawer space. You might not notice on an overnight, but for a week stay, get used to asking for extra hangers. There are all the usual extra amenities which you get in Asia hotels. The loo / sink / shower are partitioned by glass and located between the room entrance and the sleeping quarters – a bit oddly partitioned, but not unpleasant and not long to get used to it. There is a pocket door to separate the plumbing from the sleeping area.
On most days, at breakfast and at lunch, they have the BEST Shanghai Noodle chef I have ever seen. My Chinese colleagues also say he’s the best they have ever seen. He is a bit dour and functional – but who cares? He makes it look easy and most important, the taste is amazing. When he is pulling noodles you can ask for angel hair noodles and he’ll pull them extra-fine for you. There is a huge choice of ingredients to add to the broth (which is good enough on its own.) If you think it a bit strange to have noodles for breakfast – trust me, try them once and likely you’ll be back in line every remaining morning. The restaurant is temporarily moved to a floor above the lobby while renovations are made.
Around the corner is New Rushan Village, a collection of shops and restaurants, including a fantastic Szechuan restaurant which, so many beers later you can barely count them, only ends up costing €20 per head. There is also a nearby restaurant which has a nightly show of the “masked dancer” whose face masks change more quickly than you can see. Kitschy but fun. The concierge has a lot of ideas.
The neighborhood is not flashy like in some areas – but that keeps the price modest and the value high. But it is easily accessible. The Courtyard PuDong is in an excellent location for certain things. First, although no Shanghai hotel is “close” to the main international airport (PuDong), the Courtyard is a reliable 40 min away by car and because it is on the east side and clear of Lujiazui, relatively immune to traffic snarls – an extra ten minutes is the worst I have encountered in dozens of visits. Next, it is only a few hundred meters from a large metro station, where three lines (2, 6 and 9) come together. The number two (green) line goes to both PuDong and Hongqiao airports. From the Courtyard, it is only three stops on the green line to the MagLev station, which whisks you in eerie silence to PuDong airport in only 8 min plus or minus a bit for weather variations—so, for the cost of a few hundred meters on foot at the end, and an easy change from MagLev to Metro, you can beat the fastest auto service hands down, not to mention saving lots of cash. It is one stop on Line 2 to the Science and Technology museum and the “Fake Market” where the fakes are probably from the same factory as the originals; two stops to Lujiazui, where the east bank of the Huangpu River and the tallest buildings beckon, two more stops to People’s square. A ride of five or so stops costs €0.50, so there is little reason to not take the plunge, and there are adequate signs in English. You can ask for help and get a Metro Card which is loaded with credit – whatever you care to load on - and can also be used for cab rides so that you are never left fumbling for change or speechless in front of an indecipherable fare machine. (NOTE: write your name on the card if you plan to use it in a cab, or else risk that the cabbie deftly swaps your loaded card for one with zero balance!)
All in all: great value at the Courtyard Marriott PuDong.
The executive floor is well wortth the extra price
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 26, 2013
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Thank you for taking your time to write such an extensive review, it really feels like you have had a lot to share with us. I am very happy that you had a nice stay at our hotel.
Firstly, I appreciate your positive comments regarding our staff. We always emphasize the importance of dedication and resourcefulness to our associates and I am delighted when someone notices it. I will make sure to pass your kind words to our noodle chef, as well as the executive lounge employees.
In addition, I am very happy that you like the location of our hotel and found some time in your schedule to explore the surroundings. Shanghai is a huge city with plenty of things to see and I am glad you have managed to experience some of them.
I hope and look forward to welcoming you back at our hotel during your next trip to Shanghai.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.