This place could be so much better if someone managing the building pays more attention to training its people. The service is greatly affected by this, the staff tries but font know what to do or how to even communicate, their level of English is quite low. Our rooms was fine although the phones were not functioning which I reported and they were not fixed, information provided at the lobby on the east tower wasn't reliable or correct. The buffet on the west tower revolving restaurant is so bad that is not even funny, fishes cold, over cooked , service the worst in the hotel. Don't event think of going there. In general a bad experience for a Hilton and I don't think I will ever go back
- Official Description (provided by the hotel):
- Close to Shanghai New International Exhibition Center, located in Lujiazui Business Center, the 47-story Jin Jiang Oriental Hotel (the formerly Sofitel Shanghai Jin Jiang Oriental Pudong) soars majestically over Pudong with convenient access to Shanghai CBD (central business district). The hotel features 850 tastefully designed rooms in West Wing and East Wing, 6 inspired restaurants, a health club, an in-door swimming pool, an out-door tennis court, and conference facilities for up to 600 delegates. X-Sensation, the famous revolving restaurant and bar is an ideal venue to entertain friends, family and business associates. With almost 10-year experience of professional service and kind atmosphere, this deluxe 5-star hotel offers great packages to ensure your next business trip is a fruitful one. ... more less
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- Also Known As:
- Sofitel Shanghai
- Shanghai Sofitel