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“If you dont need to be close to the airport....” 5 of 5 stars
Review of Novotel Atlantis Shanghai

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Novotel Atlantis Shanghai
4.0 of 5 Hotel   |   No.728 Pudong Avenue, Shanghai 200120, China (Lujiazui)   |  
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Hotel amenities
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Family Package
Ranked #116 of 3,928 Hotels in Shanghai
Mexico City, Mexico
Top Contributor
183 reviews 183 reviews
42 hotel reviews
Reviews in 63 cities Reviews in 63 cities
110 helpful votes 110 helpful votes
“If you dont need to be close to the airport....”
5 of 5 stars Reviewed January 4, 2014

I asked for a hotel next to the airport because I was on transit.
The place is 45 mins away!! That was the only problem. Not their fault, it was totally mine.
I could see the river from my window, not that it matter at 2 am. Whwn you had to leave the hotel al 6.
Room clean and modern, spacius enough for two people, impecable service, their bell boy was cheerfull and exceptional helping. A superb service.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review, January 7, 2014
Dear Guest,

Warmest greeting from Novotel Shanghai Atlantis!

Thank you very much for having taken the time to share with us your impressions about our hotel and our service.

It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest.

I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff service and attitude will definitely motivate them to go the extra mile in assisting guests whenever and wherever possible.

Once again, thank you for your great support to Novotel Shanghai Atlantis! It is always a pleasure for us to be at your service and we all look forward to having the opportunity of welcoming you back to Novotel Shanghai Atlantis the next time your travels bring you this way.

With my very best regards,

Francis Goh
General Manager
Novotel Shanghai Atlantis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Sangho, Tunisia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

I visited this hotel because of business meetings. Rooms conditions are good, well equipped, and big enough! Breakfast was good nothing special. Staff friendly helpful, good choice for family trip also. I like this band always the same in every country.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review, December 23, 2013
Dear Guest,

Warmest greeting from Novotel Shanghai Atlantis!

Thank you very much for having taken the time to share with us your impressions about our hotel and our service.

It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest.

I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff service and attitude will definitely motivate them to go the extra mile in assisting guests whenever and wherever possible.

Once again, thank you for your great support to Novotel Shanghai Atlantis! It is always a pleasure for us to be at your service and we all look forward to having the opportunity of welcoming you back to Novotel Shanghai Atlantis the next time your travels bring you this way.

With my very best regards,

Francis Goh
General Manager
Novotel Shanghai Atlantis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2013 via mobile

The service was great and location very convenient. Food selection for vegetarians was okay and the staff willing to help. English speaking staff was a great help. The breakfast was elaborate and with good selection. Overall the experience was very good. Checkin and checkout was smooth and the Le Club Accor membership benefits were excellent both on room rates and dining.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review, December 23, 2013
Dear Guest,

Warmest greeting from Novotel Shanghai Atlantis!

Thank you very much for having taken the time to share with us your impressions about our hotel and our service.

I was delighted to read that you had a pleasant stay at our hotel. Your acknowledgement of our staff service and attitude will definitely motivate them to go the extra mile in assisting guests whenever and wherever possible.

Once again, thank you for your great support to Novotel Shanghai Atlantis! It is always a pleasure for us to be at your service and we all look forward to having the opportunity of welcoming you back to Novotel Shanghai Atlantis the next time your travels bring you this way.

With my very best regards,

Francis Goh
General Manager
Novotel Shanghai Atlantis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Styria
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 6, 2013

We booked this hotel after comparing with others for our three day stoppover between two long haul flights. The hotel is relatively easy to reach by public transportation (Shanghai Metro M2 and than 1 stop with M4, Pudong Av.) from the airport. Pearl tower and finance district are within 30min walk or by Metro.
The rooms are in the upper levels of the buiding, great views included. Noise level was low, breakfast western and asian style. Would book again.

Room Tip: Corner rooms have windows in 2 directions, view to the bund or city available
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review, December 9, 2013
Dear Guest,

Warmest greeting from Novotel Shanghai Atlantis!

Thank you very much for having taken the time to share with us your impressions about our hotel and our service.

I was delighted to read that you had a pleasant stay at our hotel. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest.

Once again, thank you for your great support to Novotel Shanghai Atlantis! It is always a pleasure for us to be at your service and we all look forward to having the opportunity of welcoming you back to Novotel Shanghai Atlantis the next time your travels bring you this way.

With my very best regards,

Francis Goh
General Manager
Novotel Shanghai Atlantis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#100 Luxury Hotel in Shanghai
#103 Business Hotel in Shanghai
#205 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
Number of rooms: 303
Official Description (provided by the hotel):
The Novotel Atlantis Shanghai is a 4 star hotel in the heart of Pudong, the financial centre of Shanghai. The first choice for a business trip, the Novotel is close to the Shanghai Exhibition Centre and offers conference facilities for up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and three bars, an indoor swimming pool, health club and spa. Onsite parking. ... more   less 
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel

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