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“Probably the best hotel in the area” 4 of 5 stars
Review of Crowne Plaza Shanghai Anting

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Crowne Plaza Shanghai Anting
4.5 of 5 Hotel   |   No.6555 Boyuan Road, Jiading District, Shanghai 201804, China (Formerly Crowne Plaza Shanghai Anting Golf)   |  
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Ranked #139 of 3,976 Hotels in Shanghai
Certificate of Excellence 2014
Hong Kong, China
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Probably the best hotel in the area”
4 of 5 stars Reviewed February 21, 2015

I stayed here for 4 nights for business. The room is big, tidy, clean and comfortable. You have no problem for a good sleep for business. This hotel has a few restaurants but they are expensive, therefore it is better to avoid them. The buffet breakfast is good and has a lot of choices. Since it is is a rather remote area, you have to book taxis going anywhere. Since I am here for business, therefore I have not used the facilities that much. The bar at ground floor has a pool table and since there are not many customers, the choices of alcohol and cocktails are limited.

Room Tip: Rooms are normally good overall since you will not be able to get a noisy room.
See more room tips
  • Stayed February 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, February 24, 2015
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
We are delighted to know that you enjoyed your stay with us and that our hotel service and facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
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Couples
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Newbridge, Ireland
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed February 15, 2015

This is a fine hotel, very comfortable rooms and fantastic breakfast. There is a shuttle to Anting Metro station (Line 11 on Shanghai metro) and to the nearly Automotive companies. Food and drinks are on the expensive side. The bar is nice with a very good pool table. The leisure facilities are well laid out.

  • Stayed January 2015, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, February 24, 2015
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
We are delighted to know that you enjoyed your stay with us and that our hotel service and facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Top Contributor
101 reviews 101 reviews
100 hotel reviews
Reviews in 58 cities Reviews in 58 cities
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed January 21, 2015

if you no platinum member would overall rate it 4*… for members worst overall upgrade in any crown plaza as only one higher room upgrade given without exec lounge upgrade what i receive in all others so far therefore 1* for member recognition

other
in room normal crown style all good
swimminpool area amazing very nice with special water massage area
gym enough for a few days
breakfast ok


Stayed January 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, January 25, 2015
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
Please accept our apology for any inconvenience caused by the member recognition. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.
Also we are delighted to know that you enjoyed our swimming pool and breakfast.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darmstadt, Germany
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 13, 2014

The Crown Plaze in Shanghai Antig is a typical business hotel which is at the global standards. The rooms are as you expect it from Crown Plaza and actually fairly similar independent of the country where you travel.

The one in Anting is a pretty large hotel however it did not have many guests at all. The entire house felt empty: corridors were you are alone and an almost empty lobby, bar and restaurant. This is a bid irritating I have to say.

There are a few things which could be improved:
- My room was pretty cold and the heating did not change it very much (I really like to sleep at cooler temperature but the room was too cold).
- We arrived in the evening and tried to get some snacks/sandwiches at around 10:30pm. The restaurant was open but empty. The lady did not understand that we were looking for some sandwiches. She send us to the bar saying we could order there. At the bar we got told that they do not serve food and we should use the room service. Surpising that this was not possible in such a huge hotel.
- Staff is very friendly and speaks (some) english. Communication works ok for any standard or basic questions but can quickyl reach a point where you are not being understood. Given such hotels are used by many foreigners who typically do not speak Chinese it woudl be good to further improve the language skill of the client facing staff.

Room Tip: no comment
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, January 21, 2015
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
We sincerely apologize for the language skills, and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us.
We hope you’d give us a chance in the future to show you how great our hotel is, and look forward to welcoming you back to our hotel again.
Thank you!
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Top Contributor
71 reviews 71 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 7, 2014

This hotel is a good location for business trips in Anting. The rooms are very big, have a good quality and the beds are very comfortable. Unfortunately the breakfast don't have the same quality like the rooms, especially for western quests there is some good bread missing and the taste is just average.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, January 21, 2015
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
We sincerely apologize for the breakfast, and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us.
We hope you’d give us a chance in the future to show you how great our hotel is, and look forward to welcoming you back to our hotel again.
Thank you!
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Top Contributor
70 reviews 70 reviews
46 hotel reviews
Reviews in 31 cities Reviews in 31 cities
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed September 20, 2014

This could be a great hotel. It's less than stellar because the management clearly skimps on pro staff...
You'll like this hotel if you like teaching bartenders how to mix drinks. IE. you need a corkscrew if you wanna open a bottle of wine - or - not ok to put ice in the wine glass to cool down the wine.
You'll like this hotel if you like smoking rooms after you've requested and confirmed a non-smoking one.
You will like this hotel if you want a clean in expense room and a staff that consistently drops the ball.


Stayed September 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Hotel PR at Crowne Plaza Shanghai Anting, responded to this review, September 28, 2014
Dear Guest,
Thank you for taking the time to share your valuable feedback with us.
We sincerely apologize for the inconvenience due to the service issues and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us.
We hope you’d give us a chance in the future to show you how great our hotel is, and look forward to welcoming you back to our hotel again.
Thank you!
MarCom Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2014

I stayed at this Crowne plaza for one night just because I have an important meeting with Volks Wagon early in the morning and I did not wanna bear the risk of rush time from shanghai downtown to anting. It turns out that I've made a correct decision.
For location, anting is the suburbs area of shanghai with a golf course. Shanghai Volks Wagon is also located in anting and just 10 min's drive from this hotel.
Hotel lobby is very spacious with good decoration. Staff is helpful and kind. Room is well maintained and looks new. Bed room and bath room is also very spacious compared to the other Crowne plaza in downtown area.The room I have also have a small balcony and you can stand outside to have a fresh view of the site(I'm not sure whether every room have balcony or not). I did not order the breakfast so I did not have the rights to give any comments of the food but I believe it should be qualified. Free parking and WIFI is also available.
Since I just stay at this hotel for 9 hours, I may not discover all the highlights of it and I definitely hope to be back again in future.

Room Tip: Ask for a room facing the golf course. Ask whether the room has a balcony or not (if you like)
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHGAT, Public Relations Manager at Crowne Plaza Shanghai Anting, responded to this review, March 16, 2014
Dear guest,thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience morememorable. We will continue to strive in delivering qualityservices, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us andcontinuous support in the near future. Thank you!

Marketing&Communication Assistant
Eileen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Shanghai Anting

Address: No.6555 Boyuan Road, Jiading District, Shanghai 201804, China (Formerly Crowne Plaza Shanghai Anting Golf)
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #139 of 3,976 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Shanghai Anting 4.5*
Number of rooms: 415
Official Description (provided by the hotel):
Crowne Plaza Shanghai Anting Golf is the Place for work or holiday for people travelling for success.Conveniently located in Jiading District and 15km from Hongqiao Airport, we are next to the Enhance Golf course and close to attractions like International Automobile City Shanghai , International F1 Circuit and Huaqiao CBD, Kunshan. Travel easily to other parts of the city with the nearby highways or Metro Line 11, 5 minutes from the hotel.Crowne Plaza Shanghai Anting Golf boasts 2,000sq.m of flexible event space in 11 meeting rooms, including a grand ballroom that seats up to 1200 guests. Let our Crowne Meetings Director customize our facilities to suit your event needs, whether it's a boardroom meeting, intimate champagne reception or grand wedding party. Our master chefs will craft full banquet menus, elegant tea breaks or scrumptious working lunches for your events.To rejuvenate, play a round of golf, try a few laps in our indoor swimming pool, workout in our modern Fitness Center or relax with a massage in our tranquil Spa. Treat yourself to the finest cuisines at our signature House of Fame restaurant or in our all-day dining Link's Café. Then relax with an evening cocktail at Dali's Havana Bar.Be it for vacation or work; make Crowne Plaza Shanghai Anting Golf your first choice for your next visit to Shanghai. ... more   less 
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