This boutique hotel is in an ideal location, Art Deco styling and rooms quite spacious including bathroom. We were booked for 13 days, the service so poor we moved out after 4 days.
Very poor service mainly in the dining area, first morning, we had to ask for basic items, spoon, milk, sugar, tea, we actually provided our own tea bags. Day by day the service got worse, by the 4th day there was no breakfast at all, it was 8.15am no sign of staff another couple advised that we had to order, a staff member appeared briefly then closed the kitchen door. TV and Aircon problems added to the frustration. The World Cup had just started and we were told it would,be shown on big screen downstairs, arrived at 5.50am no sign of anyone, had to find another venue. The only time we found efficient staff was at checkout. IRONIC!
We are used to service being under par in China but this was exceptionally bad.
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