My wife and I used Annie Guo of Sanghai Lander on our recent trip to Shanghai. She was great! She is very knowledgeable and was very flexible on changing our plans based on the wheather and our our requests. She showed us a few things that I never even read about in the travelguides (eg the wedding market, where parents and match-makers are meeting to set people up). Her English is excellent and she is very friendly and helpful.
I can really recommend her for any visitor to Shanghai.
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