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“Shangri-La INDEED!” 5 of 5 stars
Review of Kerry Hotel Pudong Shanghai

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Kerry Hotel Pudong Shanghai
5.0 of 5 Hotel   |   No.1388 Huamu Road, Pudong New District, Shanghai 201204, China (Shanghai New International Expo Center)   |  
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Ranked #8 of 3,933 Hotels in Shanghai
London
1 review
1 helpful vote 1 helpful vote
“Shangri-La INDEED!”
5 of 5 stars Reviewed July 2, 2013

This place has amazing accommodations, services and staff. I would love to stay here again. The huge bathroom was one of my highlights! The on-site bakery made the best cupcakes, too! I was here for a work conference and it was seriously the best hotel I have stayed at in a long while!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 15, 2013
Dear Ronda Z,

We are thrilled you enjoyed your stay at Kerry Hotel, I also love the bathroom size and Chef Franscois was delighted to hear you loved the cup cakes.

Warm regards

Sherryn Bates
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
    385
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 1, 2013

The Kerry is a wonderful hotel, pure and simple. The rooms are fantastic, the staff are brilliant, the facilities such as the multitude of restaurants and shops are great. In terms of location you are only 15-20 taxi ride (45-50 RMB) from the Bund.

All in all would recommend to anyone for business or pleasure!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 15, 2013
Dear Craig 1986,

We are thrilled you enjoyed your stay with us in June and that you had the opportunity to also enjoy our restaurant facilities and the adjacent shopping mall and we agree being only 20 min from the Bund does make our location great for business or leisure We hope to welcome you back to Kerry Hotel soon.

regards

Sherryn Bates
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2013

Been here twice for the Staycation and the whole family has enjoyed it every time. The staff are really service oriented, the facilities are awesome, the gym and spa are excellent, the food is great. But the kids facilities make this hotel extra special for us - not many 5 star hotels anywhere in the world that are so welcoming of kids. Plus it is attached the mall and shopping area and Century Park so the family will never be bored of things to do. Actually am tempted to move to Kerry Residences because the whole place is just so darn comfortable.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 2, 2013
Dear Mirabellalee,

Thanks for choosing Kerry Hotel for your mini vacation in Shanghai. We would love you to move in.....and I am so happy to hear that, what an endorsement of our offerings to families. Thank you!! As a returning guest, you are so kind to complete a review on Trip Advisor, we really appreciate you taking the time to do so. Summer is here so I hope you will make it back with the family, our concierge can arrange Picnics in Century Park, we will even carry the basket, spread the rug and set up the Sunshade.....

I hope to see you back at Kerry Hotel in the near future.

Warmest Regards,

Sherryn Bates
Director of Sales & Marketing
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Corning, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 28, 2013

This was my second long term stay at the Kerry Hotel and it was even better than the first! Entire staff is very welcoming and focused on delivering world class customer service. Very modern Hotel with beautiful rooms, spacious and stylish shower/bath, outstanding breakfast on the first floor and Club Level Lounge. Very relaxing atmosphere during the 5 to 7pm happy hour in the Club. The Kerry Sports Facility has state of the art equipment and lots of space to work-out with a great view; even have my favoritie style of Spinning Bikes! Overall, this is one of the best hotels from a customer service, modern property, and welcoming staff that I have stayed at in my 30 years of business travel! Definitely recommend when you are traveling to Shanghai!

Room Tip: Include Club Level access package includes Lunch and Light Dinner during the 5 to 7pm happy hour.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 2, 2013
Dear Bill M,

Thank you very much for choosing the Kerry Hotel Pudong as your hotel of choice in Shanghai. I appreciate you taking the time to review us on Trip Advisor. I am delighted that you had another great stay with us and that you enjoyed so many of our wonderful facilities including our amazing Club Lounge and Kerry Sports ( I hope you had a chance to enjoy the High Intensity morning class we offer to our club guests each morning). I am glad Kerry has become your favorite hotel in Shanghai and I hope we have the opportunity to welcome you back to the Kerry Hotel Pudong on your next visit to Shanghai.

I look forward to seeing you at Kerry Hotel in the near future.

Warmest Regards,

Sherryn Bates
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, Shanghai, China
1 review
5 of 5 stars Reviewed June 26, 2013

I stayed in Kerry Pudong for a couple nights in the club rooms. Kerry had a great rooms, wonderful club lounge facility that are a lot better than most of the five star hotel lounges. It also has one of the best craft beer place in Shanghai as well. Highly recommended when you need to stay in Pudong.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 2, 2013
Dear FirstTanker,

Thank you very much for choosing the Kerry Hotel Pudong for your recent visit to Shanghai. I appreciate you taking the time to review us on Trip Advisor. I am delighted that you enjoyed our Club Rooms and the Club Floor Lounge so much, I am also very please to learn that you are a fan of our Award Winning Micro-Brew Beer. I do hope we have the opportunity to welcome you back to the Kerry Hotel Pudong in the near future.


Warmest Regards,

Sherryn Bates
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

I was there for a business trip and that was my first time staying at Kerry Hotel. I was impressed with their "in room" check-in service, complimentary mini bar and fresh fruits. More interestingly was their Breakfast and Dinner choices at the COOK restaurant. Many varieties of food to try out !!! Overall, I like the service, facilities, and food there. It's also very convenience given it's next to the shopping mall. Most importantly, it's nearby my Shanghai office.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherryn B, Director of Sales & Marketing at Kerry Hotel Pudong Shanghai, responded to this review, July 2, 2013
Dear NeeKe999,

Thank you very much for choosing the Kerry Hotel Pudong as your hotel of choice in Shanghai. I appreciate you taking the time to review us on Trip Advisor. I am delighted that you had a very comfortable and enjoyable stay with us and that you enjoyed so many of our unique facilities. I hope we have the opportunity to welcome you back to the Kerry Hotel Pudong on your next visit to Shanghai.

I look forward to seeing you at Kerry Hotel in the near future.

Warmest Regards,

Sherryn Bates
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2013

Stayed there for 3 nights on a business trip. Staff speaks 6/10 English which is more than you can ask for in Shanghai! They were attentive to requests and did their best in catering to them. There is a mall next door which is very convenient. Try the foot massage at the Dragonfly in that mall, its very good.
Room was very well furnished and bed was comfy

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, June 18, 2013
Dear Mohammed S,

Thank you very much for choosing the Kerry Hotel Pudong as your hotel address in Shanghai for your recent visit. I appreciate you taking the time to review us on Trip Advisor. I am delighted that you loved our location and overall have a very comfortable and enjoyable stay . I hope we have the opportunity to welcome you back to the Kerry Hotel Pudong on your next visit to Shanghai.

I look forward to welcoming you back in the near future.

Warmest Regards,

Peter Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kerry Hotel Pudong Shanghai

Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Location: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 3,933 Hotels in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kerry Hotel Pudong Shanghai 5*
Number of rooms: 574
Official Description (provided by the hotel):
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 
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