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“What you need to know The Marriott Shanghai Hotel City Center” 5 of 5 stars
Review of Marriott Hotel City Centre

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Marriott Hotel City Centre
5.0 of 5 Hotel   |   No.555 Xizang Middle Road, Huangpu District, Shanghai 200003, China (People's Square)   |  
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Ranked #25 of 3,934 Hotels in Shanghai
Denver, CO
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
129 helpful votes 129 helpful votes
“What you need to know The Marriott Shanghai Hotel City Center”
5 of 5 stars Reviewed October 27, 2013

As I always disclose I am a travel agent and my recent stay at The Marriott Shanghais Hotel City Center was on a discounted Travel Agent rate. Such incentives do no influence my opinions.

In general The Shanghai Marriott is perfect for both business and leisure travel offering a premier location, well designed rooms, excellent amenities on-site i.e. dining, fitness, spa, area for entertaining, coffee outlet and an excellent staff all helpful and versed in multiple languages.

Location: The Shanghai Marriott is truly in the center of this sprawling city. The actual center-point of the city is just a few hundred feet away at the Park Hotel Building when the planners of Shanghai used the flag pole as the zero point of the city for surveying and planning. The location allows one to walk to a large subway station serving 3 lines, access to the beginning of Nanjing Street (the major pedestrian mall), People’s Square Park (home to The Shanghai Museum, The Shanghai Grand Theater, The Shanghai Urban Planning Exhibition Hall) various shopping malls all within a few minutes walk of the hotel. The famous Bund waterfront is about a 10-15 minute walk from the hotel. The heart of the business district is across the river, thus best to take a subway or taxi which is inexpensive.

Hotel: No matter what entry you use to access the hotel i.e. pedestrian entry of formal lobby, once inside, a true oasis within a bustling city. The main lobby area offers a very well designed and efficient front desk service with multiple “stations” allowing check-in in an efficient manner. The rest of the main level includes a bar area known as The Lounge including an atrium (The Winter Garden) seating area with live bamboo and a singer, a coffee/to-go concession (Java+) perfect for a morning coffee and light breakfast offering both indoor and outdoor seating as well as a small tailor shop. Room access in the elevator is by key only.

Dining: Most of the hotel amenities are on the first 8 floors of the hotel. There is a sprawling Western style restaurant (Shanghai City Bistro) with a large buffet which offers every conceivable breakfast food known, thus you will not be missing your breakfast no matter where you are traveling from. The formal Chinese restaurant (Man Ho) is beautifully designed. We enjoyed a prix-fixe dim-sum one afternoon there, excellent service. Would be an excellent option for evening entertaining of clients. In addition there is a Japanese style restaurant, Inagiku which we did not have time to experience however I would assume excellent quality and service.

Gym/Spa: The gym is one of the better equipped hotel gyms I have visited. All new equipment for both aerobic and anaerobic workouts. There is also a large pool. I believe the gym may be owned and/or operated by another entity as the club offers memberships beyond the hotel. The locker rooms are luxury private club level with all amenities to prepare to be presentable post work out. The attendant is available from 6A to 23:00, yet the gym is open 24 hours. The neighboring spa looked inviting.
Room: Our room was very nicely designed and decorated for both leisure and business. We had a king bed room on the 25st floor with an unobstructed view of Shanghai. Many built-ins and efficient design made the room even more comfortable. A few unique features included:

A/V electrical Panel: with connections to the flat-screen TV and multiple outlets at the desk, a great amenity if traveling with laptop of even tablet.

Bed: Very comfortable, many pillows, individual night stands with lighting built in.

Night Light: feature provides under cabinet subdued lighting in the bedroom and bathroom, a nice feature esp. if the blackout shades are drawn.

Bathroom: Similar to the Renaissance in Hong Kong, a large window between the bathroom and bedroom yet this bathroom had an electronic shade allowing variations of light and privacy. Pocket doors for the bathroom offered a luxury touch. Deep soaker tub as well as a shower stall with both rain shower head and hand-held. Vanity is large with shelving underneath. ]

Overall this is a room one would be most appreciate to come back to after a day of meetings or touring. Of note, upon arrival in Shanghai from Hong Kong I was operating on limited sleep and jet-lag. The room was comfortable enough for me to fall asleep in the late afternoon and not awaken until the following morning and yet my companion could still read, watch TV, and use the bathroom all without disturbing me.

There are many hotels in Shanghai and of course a city of its size various distinct neighborhoods. There are many luxury outposts on The Bund. Beautiful views yet can be crowded esp. on weekends. In the commercial district, many options but a trek to many tourist spots. Even the French Concession and where the Langham is located, luxury yet lacking convenience beyond the surrounding shopping area.

If you visit to Shanghai is short (mine was 3 days) and you are looking for a truly central location allowing you to walk, take the subway and of course tour by car and driver. The Marriott Shanghai City Center is an excellent option and one that will exceed your expectations.

Room Tip: The upper floors offer unobstructed views of the Shanghai skyline.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Wellington
Top Contributor
157 reviews 157 reviews
73 hotel reviews
Reviews in 73 cities Reviews in 73 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed October 25, 2013

There's a lot to like about this hotel. It's location is just a block off the madness of Nanjing Road, the international food selection is very good indeed and the hotel is smart and very well presented. The gym has excellent new equipment and is spotlessly maintained. I was given a corner room on check in which gave great views over Shanghai. I'd definitely stay again and am delighted that it wasn't just a one night stay so I got to enjoy it.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
77 reviews 77 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 20, 2013

Arrived at this hotel gone midnight after a late internal flight, offered an upgrade to club lounge for 500 rem per night and did not feel we would benefit from it so decided not to bother. Was given a small room on the side of the hotel, not the best we had stayed in but not the worst either, however due to the building works going on outside we could not get to sleep so requested a room change at 2am, which the hotel did immediately to a much nicer/larger room on the same floor further away from the building works. Shame not offered this on arrival. Second room well appointed with nice bathroom and king size bed. The pool complex was nice but the water was very cold! The hotel staff were very helpful and overall not a bad hotel for the money. Easy to get to via public transport bus route 5 stops at people's square and at 20 rem per person much better value than the rip off taxi touts at the airport that wanted 350 rem as the Metlev shuts at 8pm and the metro at 9pm but the last bus is 11.45pm.

Room Tip: Don't accept a room number lower than 10 if you want some sleep!
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 17, 2013

Top Marriott standard, and I was blown away by the view the moment I walked into my room. The whole shanghai is right in front of me and I could see Huangpu river in the distance too. Great service, staff, very convenient, wonderful room. One of the best business travel experiences.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2013

Situated in a convenient location, the Marriott Hotel City Centre in Shanghai was certainly a pleasant stay. Effective room layouts and facilities provided, the Executive Lounge was one particular area that was notable. Suitable for those seeking privacy in a cosy meeting spot, it is perfect for interaction with a client or those who generally enjoy staying in the city centre. Definitely will stay again in the future.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
112 reviews 112 reviews
47 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed October 10, 2013

This is one of the friendliest, most comfortable hotels on the planet! Management and personnel are top notch. The executive lounge is the best I know and offers unbeatable service. The lounge manager, Lisa Wang, does everything that could be done to turn a stay at the hotel into a perfect experience. Rooms, fitness center and restaurants are very good. Always great to come back!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
205 reviews 205 reviews
68 hotel reviews
Reviews in 55 cities Reviews in 55 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed October 10, 2013

First class service, convenient location and above all well appointed guestrooms. I was especially pleased with the privacy and sound proofing of the room. This works both ways. I arrived at 3 a.m., had no problems in checking in and getting the same efficient service as during the day. I am now certain that my unpacking and rummaging around did not disturb my fellow neighbors in the next door rooms. Would come back here anytime, highly recommended!

Room Tip: Ask for a high floor to get the best views
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Hotel City Centre

Address: No.555 Xizang Middle Road, Huangpu District, Shanghai 200003, China
Location: China > Shanghai Region > Shanghai > People's Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 3,934 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Marriott Hotel City Centre 5*
Number of rooms: 708
Official Description (provided by the hotel):
The 18th and largest hotel from Marriott International in Shanghai has opened its doors in the heart of the city centre. The 720 guest room Shanghai Marriott Hotel City Centre stands out as a flagship hotel for the Marriott Hotels and Resorts brand in China. Offering unmatched hospitality, an unbeatable location and state-of-the-art contemporary amenities, the 39-storey hotel features five unique dining destinations and more than 2,000 sqm of dedicated event space. ... more   less 
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