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“Excellent central location” 5 of 5 stars
Review of Sheraton Shanghai Hongkou Hotel

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Sheraton Shanghai Hongkou Hotel
4.5 of 5 Hotel   |   No.59 Siping Road, Shanghai 200086, China (Sichuan North Road)   |  
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Ranked #35 of 3,934 Hotels in Shanghai
1 review
“Excellent central location”
5 of 5 stars Reviewed May 21, 2013 via mobile

My husband and I stayed 3 nights on the 17th floor 13-15 May. Very comfortable and all staff did their best to ensure every need was met. A surprise cheesecake was delivered to our room for my birthday. Highly recommended. Tube station just over the road and is easy to use. Variety of restaurants in the hotel. Western style, Chinese, Japanese. We would happily stay there again.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, May 23, 2013
Dear M M,

Thank you for the review and it was great that I had the chance to meet you in person in our lobby. Furthermore, i am really happy that you liked the cake which I arranged for you!

Please let me know whenever you plan to visit Shanghai again, I would personally like to take care of your well being and future bookings.

Kind regards

Nitin Abbi

Sheraton Shanghai Hongkou Hotel
Guest Relations & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com

You just dont only stay here, you belong!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
    369
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

A traveller or business person could not go past this hotel in Shanghai. It is one of the most comfortable I have stayed in (Dec.2012 - Jan 2013) and the rates are more than reasonable. Before leaving for China I had joined the Starwood Club and this put me into a bigger room on the 33rd floor plus had access to the lounge/bar/dining room on the 37th floor - all very worthwhile. The room itself was the biggest I had ever stayed in - maximum comfort, great view toward the river and C.B.D., spotlessly clean, huge bathroom. Could not praise the Staff enough - they were outstanding: attentive, highly professional, welcoming - whoever trains these folk has done an outstanding job. The hotel is out of the C.B.D. yet close enough to it - a quick 10-12 minute drive got me to the business area - a walk around the nearby streets however will not show you much. Views from rooms in the upper floors (20 and above) are just spectacular. Snowed while I was there, which made the visit even better!!

Room Tip: Join the Starwood Club - most of their rooms are from the 30th floor and above.
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, May 23, 2013
Dear Visitorcentralcoast,

Thank you so much for the great review and I am happy that we were able to impress you. Our rooms are on average larger than other hotel rooms, this was carefully planned during the construction phase and seems to give us a edge over the other hotels in the market.

Please do contact me if you ever plan to visit us again. I would like to personally take care of your room allocation!

Kind regards

Nitin Abbi

Sheraton Shanghai Hongkou Hotel
Guest Relations & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com

You just dont only stay here, you belong!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell River, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

This certainly is the finest hotel I have stayed at. We were given a room on the 35th floor - an upgrade from the room we had expected but well worth the extra money. When we first entered the room we thought that this must be a suite! When talking to friends the following day we realized that their rooms were similar and everyone was very happy. The room was large, well lit, had very comfortable beds and a remarkable bathroom! We loved the "rain showerhead" and the deep soaking tub. The colour scheme was cool and subtle and everything in the room was in excellent condition. We took advantage of the Club Lounge for a light dinner. This provided good cheeses, excellent breads, salads, dim sum type steamed dumplings, some wonderful desserts and a choice of complimentary wine. The lounge is equipped with television, computer stations ,newspapers and magazines.Service is excellent. Breakfast was included as part of the cost of the upgrade and this was also excellent. Wifi in our room was also included.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, April 29, 2013
Dear Sandra S,

Thank you for the fantastic comments regarding your stay. I will share the comments with the team and ensure that we continue to work hard in order to make each guests stay memorable.

Please contact me if you ever plan to visit us again.

Kind regards

Nitin Abbi

Sheraton Shanghai Hongkou Hotel
Guest Relations Manager &
Sheraton Club Lounge Manager

nitin.abbi@sheraton.com

You just don`t only stay here, you belong!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed April 24, 2013 via mobile

Highly recommend for work. For personal, still recommend for a splurge.

Main points:
- Rooms spacious. Can watch TV from bathtub.
- Good gym, sauna, spa and pool facilities. Not many good sauna facilities according to my local friend.
- 10 minute to Bund and Lujiazhia but not much nearby. Also train station nearby (4 stops from Nanjing Rd.). Prepare to eat locally if not at hotel.
- 3 restaurants. Japanese (Miyabi) was best and great view on 37 floor. Dinner buffet overpriced. Breakfast staff very attentive with decent food.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, April 29, 2013
Dear Jesus B,

Thank you so much for your great feedback and it is good to see that you had an enjoyable stay! Our property is definitely close to Shanghai`s HOT SPOTs and easy to access by subway or taxi. Furthermore, I will pass the positive comments to our F&B team who keep up the great work.

If you ever plan to visit us again please do contact me so that I can personally take care of your well being and room allocation!

Kind regards

Nitin Abbi
Guest Relations Manager &
Sheraton Club Lounge Manager

nitin.abbi@sheraton.com

You don`t just only stay here, you belong!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2013

We stayed in a club room. We came to Shanghai for the Chinese Grand Prix and found that this property met and exceeded all of our expectations. From the moment we arrived to the moment we left the service was the best we experienced at any Sheraton we have stayed at around the world.

We arrived and were met in the lobby by Guest Relations Manager & Sheraton Club Lounge Manager Nitin Abbi, who made sure we were taken to our Pudong view room right away. After settling in our room and going up to the club lounge we were met there by Nitin who spent the next hour explaining and helping us with all our plans for our week in Shanghai. The club lounge is a great place to relax and unwind after a long trip or day out in Shanghai. Also of great help on a daily basis in the club lounge was assistant manager Paul Berger, he made us feel like we right at home from the early morning breakfast served daily in the lounge to afternoon drinks and apples. We became to think of Nitin and Paul as good friends by the time we left.

The hotel is fairly new and modern. It is not right in downtown Shanghai, but close enough to get there quick and easy. The subway is right outside the hotel and has 2 lines that run from that station and are very easy to use. Also cabs are also quick and easy to use depending on what time of day.

We had a club room with a view of the Bund that was spectacular. Very large with floor to ceiling windows that allowed a clear view of the Pudong area that was very colorful at night. You could lie in bed before going to sleep and watch the light show.

Great property and would recommend it to anyone. Checkout was good, with Nitin seeing us to our cab and wishing us well and hoping to see us again.

Room Tip: Club room with Bund view.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, April 23, 2013
Dear guest,
Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2013

After traveling more than 18 hours to get to Shanghai, this was a welcome retreat and exceeded our expectations. Was however on the expensive side and also had to pay additional for internet...but the pool area definitely made up for it. Also conveniently located to subway system.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, April 17, 2013
Dear guest,
Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

Good location, good room setting. Would expect a less smoke breakfast environment. My room is at 35F, so the view is really good both in daytime and night. Taking a shower or immersing in a bath with the the view is really fantastic.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, April 17, 2013
Dear guest,
Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 3,934 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Official Description (provided by the hotel):
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
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