We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smiling service” 5 of 5 stars
Review of Courtyard by Marriott Shanghai Puxi

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Courtyard by Marriott Shanghai Puxi to your Saves list
Courtyard by Marriott Shanghai Puxi
4.0 of 5 Hotel   |   No.338 Hengfeng Road, Shanghai 200070, China (Shanghai Railway Station)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
RMB 1 Breafast Offer
Ranked #26 of 3,924 Hotels in Shanghai
Tokyo, Japan
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Smiling service”
5 of 5 stars Reviewed January 11, 2014

I stayed a number of times for business at this hotel. It offers good value compared to its pars in Shanghai. It is relatively new, with a central location in Puxi and a stop of the subway line 1 just a block apart. Rooms are very spacious, provided with all the necessaries amenities, including umbrella, They do not have bathtub, but a very spacious shower cabinet. Rooms are well insulated, so quality of sleep is good. It has a small pool and a good gym. Breakfast offers a rich buffet, ( I like its a good choice of pastries). Wifi internet in the room is free only for guest registered with the Mariott program. What makes the difference of this hotel with many others in China is the friendly and smiling service of all the staff.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 16, 2014
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

424 reviews from our community

Traveler rating
    217
    164
    35
    5
    3
See reviews for
52
90
47
128
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Champaign, Illinois
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 9, 2014

Courtyard - Puxi may is a great value for downtown Shanghai. (And it is downtown, despite what some of the reviewers say.) The Hanzhong Road Line 1 metro is a block and a half away. Don't be afraid to use the subway. It's safe, easy, and the wall boards are in English. Better than taking a cab if your destination is near one of the (13 going on 20) train lines.

Courtyard - Puxi is rated as a 4-star hotel, and it is more of a business hotel. But you can relax here, too. The rooms are spacious and clean, the wi-fi consistently available, the food is good, there is a nice indoor pool, and the workout room has all you need. The staff speaks good English and they bend over backwards to help you in a professional manner, without smothering. The management listens to feedback. I can personally attest to that because I've stayed at this hotel over 50 nights per year since it opened in 2010. It's a great home away from home. Danno says, "Book it!"

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 16, 2014
Dear Valued Guest,

Warm greetings from the Courtyard by Marriott Shanghai Puxi. I hope that you have enjoyed a pleasant journey onwards from our property and that this message finds you well!

Thank you for taking the time to share your comments with us regarding what you enjoyed during your stay. I do appreciate for your compliment comments. In fact, our location is also good,only minutes walking to Shanghai Railway Station and metro line 1, 3 &4. A number of city attractions are with easy access, only 10 minutes to Nanjing Road West, Jing An Temple and People Square. 30 minutes from Hongqiao International Airport and 60 minutes to Pudong International Airport.

We look forward to your return! Until then, please feel free to contact us with any further questions, comments or concerns!
With kind regards,

Silvia Xu
Marketing Communications manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 4, 2014

Excellent Hotel and appropriate amenities like being in Home. There are several myths about China and what you will find there. One of the most heard history is that in China many people speak English..... False!!! But, in this hotel they do, they help and you will find all the resources to make your trip to China useful... Need a cab or a translator.... No a problem... They have a terrific service accompanied by the high level of quality you find in any average Marriott.

Room Tip: Help you on anything you need when go China....
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 16, 2014
Dear Valued Guest,

Warm greetings from the Courtyard by Marriott Shanghai Puxi. I hope that you have enjoyed a pleasant journey onwards from our property and that this message finds you well!

Thank you for taking the time to share your comments with us regarding what you enjoyed during your stay. I do appreciate for your compliment comments. In fact, our location is also good,only minutes walking to Shanghai Railway Station and metro line 1, 3 &4. A number of city attractions are with easy access, only 10 minutes to Nanjing Road West, Jing An Temple and People Square. 30 minutes from Hongqiao International Airport and 60 minutes to Pudong International Airport.

We look forward to your return! Until then, please feel free to contact us with any further questions, comments or concerns!
With kind regards,

Silvia Xu
Marketing Communications manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

We were very impressed with this Courtyard property during our three-night stay. The service is excellent. The front desk and concierge people spoke English and were very helpful with cabs, subway directions, flights, etc.

The rooms are moderately sized. Loved the shower--with a nice bench so you can sit while you bathe. There is also a good size desk in the room.

Breakfast buffet is outstanding with a good selection of both Asian and western foods. We upgraded to the executive level lounge, which got us both breakfast and happy hours (which were substantial enough to be dinner). Had no problems with wife.

Hotel is a five-minute walk to subway station and a quick (two stops) ride to People's Park and other centrally located attractions. We found it to be very convenient.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 16, 2014
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 19, 2013

A good hotel but slightly away from the city! The Courtyard by Marriott Shanghai Puxi is excellent by all standards. The hotel is relatively new and near the largest park in the city. The facilities are superb including super speed internet. The two airports are about half an hour and an hour away. The executive lounge on the 30th floor is great with views of the skyline. The places to visit which are accessible easily are Jing An Temple, Nanjing Road West and People’s Square. The Shanghai railway station and the Metro are also close by. The two restaurants MoMo 2 Go and MoMo Café serve excellent cuisine throughout the day. The indoor pool is a boon for me as I am allergic to the sun. for some strange reason, I liked the fitness room as usually I abhor them.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 2, 2014
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2013

Standard new courtyard room, the lobby is nice but small. Staffs are friendly and try their best to assist me for directions, restaurants, etc. My wife and I wanted to see the old side of Shanghai but staffs were not able to provide me the information (may be language barrier). Nice city view on high floor.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 2, 2014
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hlinsko
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2013

I spent four nights in the hotel and was very satisfied. I was using the cafe in the lobby as an "office" for several business talks and all the staff there was very polite and helpful. It disturbs a bit that smoking is allowed there in the cafe but ventilation works very well and it wasn't a big problem. Breakfasts have great choice, western as well as Asian food. For dinners very good buffet available at reasonable prices. Mainly the seafood buffet on Friday was excellent. There are nearby within a walking distance at least 3 right Chinese restaurants for them who don't want to eat the hotel food adapted to western tastes. The hotel is located close to a railway station and that was important for my guests arriving to see me. Rooms are spacious, with new and good quality equipment.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, January 2, 2014
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard by Marriott Shanghai Puxi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Shanghai Puxi

Address: No.338 Hengfeng Road, Shanghai 200070, China
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#26 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#187 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Shanghai Puxi 4*
Number of rooms: 456
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Orbitz, Booking.com, Hotels.com, Priceline, Agoda, Despegar.com, Ctrip TA, Otel, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Shanghai Puxi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Puxi Marriott Hotel Shanghai

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Shanghai Puxi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.