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“Very good hotel. Away from everything” 5 of 5 stars
Review of Courtyard by Marriott Shanghai Puxi

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Courtyard by Marriott Shanghai Puxi
4.0 of 5 Hotel   |   No.338 Hengfeng Road, Shanghai 200070, China (Shanghai Railway Station)   |  
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Breakfast for 4
Ranked #26 of 3,738 hotels in Shanghai
Jerusalem, Israel
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Very good hotel. Away from everything”
5 of 5 stars Reviewed October 4, 2013 via mobile

I had pre-paid my stay when made reservaition. However when I arrived I was informed that I entitled for special promotion - for only 300 yuan I will get breakfast, internet access and be enjoyed the happy hour at the lounge. Only on check out I found the real cost of this promotion: 300 yuan per night + 45 yuan service charge. This promotion actually doubled my expenditure and I feel very bad about it. Except of this missfortune, it is great hotel. The only shortage is it being away from everything

  • Stayed October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, November 1, 2013
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Any
English first
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 26, 2013

This, I believe, is a new hotel, built maybe two years ago according to the cab driver. Once you enter, you are welcomed by a huge lobby, well decorated. You could tell it's new by the state-of-the-art fitness room. The swimming pool is nice, although they insist you to wear a swimming cap. The location is great, within walking distance to the shopping district (Nanjing Road). Room is spacious with excellent shower and air conditioning worked great. Service is top notch. You can't go wrong with this choice.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, November 1, 2013
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2013

Room is gorgeous. The bed is shioks... Very comfortable. The toilet is very clean n nice. Service staffs r great. Close to General amenities. Keep up he service ppl. Wifi is also a very strong plus. The availability of the variety of cafes to relax n chill is also good. I like java + ice cream...

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, November 1, 2013
Dear Valued Guest,

Warm greetings from the Courtyard by Marriott Shanghai Puxi. I hope that you have enjoyed a pleasant journey onwards from our property and that this message finds you well!

Thank you for taking the time to share your comments with us regarding what you enjoyed during your stay.We look forward to your return!

With kind regards,

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2013

Just a word: excellent. Free wifi in the common areas, located near to the metro (very useful), good breakfast, excellent rooms, very friendly staff, the room was big, clean and comfortable (with a very cool see-thru shower.) The breakfast buffet was extensive (Western and Chinese options available). Recommended.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, October 7, 2013
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey girl
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 21, 2013

After traveling around China for 11 days and staying in hotels with varying levels of comfort, it was such a joy to come to the Courtyard by Marriott. They have real air conditioning! While it was interesting seeing more local hotels, I was finally able to relax here. The staff was very friendly, the rooms were big, clean and comfortable (with a very cool see-thru shower.) The breakfast buffet (included in my package) was extensive (Western and Chinese options available). There is free Wifi availabile in the lobby (or in your room if you are a Marriott rewards member). The lobby is very comfortable with lots of seating. The hotel is only 5 minute walk to the subway. So happy that I got to finish my trip here. My only complaint was that I had to pay to use the internet to print my boarding pass. Usually that service is free. However I give the Courtyard by Marriott a big thumbs up!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, October 7, 2013
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 21, 2013

The room is nice and clean, and if you live in upper floors, the city view is actually very good. It's much better than the Courtyard in US.
However, the location is not really good. It's said it is very close to everywhere in the city center. but it is actually close to nowhere. It's between two subway stations, so no matter which station you choose, you need to walk very long. Within 1 miles, there is no large convenient stores, no fast food, no good restaurants. It's like a very beautiful and awesome oasis in a desert.
It's a nice choice for business trip, if you just want to stay and haul a taxi to somewhere else. It's not ideal for tourists.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, October 7, 2013
Dear Valued Guest,

Warm greetings from the Courtyard by Marriott Shanghai Puxi. I hope that you have enjoyed a pleasant journey onwards from our property and that this message finds you well!

Thank you for taking the time to share your comments with us regarding what you enjoyed during your stay.We look forward to your return!

With kind regards,

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Top Contributor
86 reviews 86 reviews
11 hotel reviews
Reviews in 53 cities Reviews in 53 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 20, 2013

After experiencing a bit of a mixed bag in other 4 and 5 star hotels around China - this was the first to fully meet expectations.

Friendly staff available at all times.

Room was spectacular - Super King, Desk, 42in TV, and a show-piece shower . internal glass walls mean that you could see from the toilet to the outside window (a fair distance in these vary large rooms) - but don't fear, there is an electrical operated blind available if you want to separate the bathroom from the rest of the room. The sheets are luxurious like a 1000 percale and the bed super comfortable

Breakfast offered a good choice of Chinese, Japanese and Western Style and was by far the best we had in China.

Also the best bar by far of all the Hotels I stayed in, in China - quick service and well made drinks. the pricing was a little odd as a double spirit with a mixer would set you back 120 Yuan (£12) but a cocktail like a Long Island Iced Tea (which contains 4 difference spirits), was just 60 Yuan (£6). I had my entire party drinking the the Long Island Ice Tea before long - thoroughly recommend.

And the one very minor down side. Just before midnight they call 'Last Orders' - You can't get a drink in the bar after midnight!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaXu, Public Relations Manager at Courtyard by Marriott Shanghai Puxi, responded to this review, October 7, 2013
Greetings from the Courtyard by Marriott Shanghai Puxi!

Thank you for your feedback on your visits to the Courtyard by Marriott Shanghai Puxi!

We are delighted to read of your positive comments on our facilities、food and location and we are so happy that you have had a great stay with us.

We do look forward to welcoming you back in the not so distant future!

Kind regards

Silvia Xu
Marketing Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Shanghai Puxi

Address: No.338 Hengfeng Road, Shanghai 200070, China
Phone Number:
Location: China > Shanghai > Shanghai Railway Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Shanghai
#25 Luxury Hotel in Shanghai
#29 Romantic Hotel in Shanghai
#49 Business Hotel in Shanghai
#188 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Shanghai Puxi 4*
Official Description (provided by the hotel):
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Also Known As:
Courtyard Puxi Marriott Hotel Shanghai

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